topic Re: Strange Black Line prints on all layouts in Documentation

Strange Black Line prints on all layouts

Anonymous — Fri, 26 May 2023 00:27:17 GMT

I have been creating a template from the commercial template and thus modified it.

I am running into an issue regarding my layouts as a strange black line keeps on printing and showing up in pdfs always at the bottom left side of a landscape oriented layout.

How can I remove it?

Re: Strange Black Line prints on all layouts

Barry Kelly — Tue, 06 Jan 2015 03:04:17 GMT

Can you see the line on your layout page before you print as PDF?
You should be able to as the PDF will print only what you see in the layout.

This sounds simple but select the line in the layout and delete it.
If you can't select it then it could be in the Master layout so open that and see if it is there.
Or is it part of a drawing that you have placed on a layout (or in the master).
If so select the drawing frame and right click to 'Open Source View'.
Then find the line and delete it.

Barry.

Re: Strange Black Line prints on all layouts

Anonymous — Tue, 06 Jan 2015 14:18:25 GMT

No it only shows on printed PDF or a actual print, it seems to be like a watermark of some sort.

It is also imbedded into the file itself somewhere, when you do a 'New & Reset All' file it gets rid of it but I am trying to avoid starting from scratch.

Warm Regards

Re: Strange Black Line prints on all layouts

Anonymous — Tue, 06 Jan 2015 14:56:06 GMT

Just to be clear, it shows on a blank layout straight from the master folder or a from a layout with no view placed on it. It is in both Commercial and Residential template files from the USA template.

I tried this on several machines and same thing happened.

It will only show up when you print. It never shows up in ArchiCAD.

Re: Strange Black Line prints on all layouts

Erwin Edel — Tue, 06 Jan 2015 15:48:01 GMT

Go to the master layout, turn on all layers and then select all elements. There will be something there, perhaps it is a layer or pencolour issue that stops you from spotting it.

Check at "work environment > on screen options" if you aren't using some white pen to override master layout items.

Re: Strange Black Line prints on all layouts

Anonymous — Tue, 06 Jan 2015 16:08:59 GMT

Erwin wrote:
Go to the master layout, turn on all layers and then select all elements. There will be something there, perhaps it is a layer or pencolour issue that stops you from spotting it.

Check at "work environment > on screen options" if you aren't using some white pen to override master layout items.

Thanks for the tip but I did try that prior and there is nothing on the layout or master, it is completely blank.

Re: Strange Black Line prints on all layouts

Erika Epstein — Tue, 06 Jan 2015 16:13:19 GMT

you mentioned a watermark. Did you check the pdf watermark settings?

Re: Strange Black Line prints on all layouts

Anonymous — Tue, 06 Jan 2015 17:38:41 GMT

Erika wrote:
you mentioned a watermark. Did you check the pdf watermark settings?

Yes I looked at the watermark setting and couldn't find anything to remove it.
The only thing that worked so far was to start a 'new & reset all' file.

Re: Strange Black Line prints on all layouts

JaredBanks — Tue, 06 Jan 2015 19:08:07 GMT

I've been doing some investigating. I get the weird line as well. It has something to do with the margins. If I change the margins of the Master Layout or the paper in the print setup I can move the line around, a bit.

I could never get rid of it, but did get it to go all the way to the bottom edge of the sheet, so it wouldn't print and would be even less noticeable. No idea why this is happening. Maybe a driver issue or something with the OS?

Re: Strange Black Line prints on all layouts

Erwin Edel — Wed, 07 Jan 2015 08:18:25 GMT

Ah, I never use margins on our masters. So I've luckily never encountered this weird bug.

Re: Strange Black Line prints on all layouts

Erwin Edel — Wed, 07 Jan 2015 08:51:00 GMT

Also if you could upload a .pla of just an empty new project to www.wetransfer.com (or similar), maybe someone can have a look if it occurs on their machine or find what causes it. Or send it to the local reseller to have Graphisoft have a look.

Re: Strange Black Line prints on all layouts

Anonymous — Wed, 07 Jan 2015 14:42:01 GMT

Erwin wrote:
Also if you could upload a .pla of just an empty new project to www.wetransfer.com (or similar), maybe someone can have a look if it occurs on their machine or find what causes it. Or send it to the local reseller to have Graphisoft have a look.

I sent this 'bug' to Graphisoft and I think someone might be looking into this. Once I hear back, I will post any resolutions to this strange 3/4" Line.

Thanks,

Vincent B.

Re: Strange Black Line prints on all layouts

Anonymous — Fri, 09 Jan 2015 20:55:45 GMT

I get this too, please post the solution when you get it.

Re: Strange Black Line prints on all layouts

Ransom Ratcliff — Mon, 19 Jan 2015 17:05:53 GMT

Tech Support is looking into this, but in the meantime, here are some things I am finding:

It is in the Master Layouts, but is not any element drawn in the master, so it is not a template mistake.
It occurs in new blank masters and layouts based on them, for Mac and Windows.
It does not occur in AC17 for Mac or Windows.
No difference between "Save as PDF" or create PDF from Print dialog, or Plot to file (PLT) So, I don't think it is printer driver issue.
It is a line 1/64" long, located 1/64" above the bottom margin. So if the margin is set to 0.00, you may not get it on paper output if the printer is not full-bleed, but it will show up in a PLT or PDF.

We may need to wait for a new build number (hotfix) to fix this properly.

Re: Strange Black Line prints on all layouts

Anonymous — Mon, 19 Jan 2015 22:10:05 GMT

Thank you for the update Ransom.
Glad to hear it is being looked at.

Warm Regards,

Vincent

Re: Strange Black Line prints on all layouts

Yanni — Tue, 27 Jan 2015 15:58:23 GMT

I was just informed that our developers identified the bug and they are working on it. It looks like it will be fixed with the upcoming ArchiCAD 18 hotfix #2.
Thank you all for your input and the feedback. We appreciate so much your support.