topic Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking? in Documentation

Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Mats_Knutsson — Mon, 06 Sep 2021 09:01:44 GMT

Hi,

This is for AC23: (and older versions as well...can't tell about 24 or 25 since we use 19-23)

I draw a 2D fill in an interior elevation view and use display order to place it correctly. When a teammate opens the IE layout the display order is different. This is super inconvenient and I remember this problem from older versions as well...16, 17 something. It seems the display order is somewhat connected to settings on the client instead of the cloud!? I have no reminiscens of this happening with other views that IE.

Anyone else experiencing this? Workarounds? We've worked our way around this by assigning the task of creating the IE views/layouts to only one person (the person that did the 2D-fills) but in the large projects it's not a viable workaround.

Br,

Mats

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Erwin Edel — Mon, 06 Sep 2021 09:15:30 GMT

Is this teamwork or solo projects? With teamwork you are sending / receiving?

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Mats_Knutsson — Mon, 06 Sep 2021 11:04:08 GMT

Teamwork as the subject states 🙂

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

runxel — Mon, 06 Sep 2021 11:25:03 GMT

If I remember correctly the stacking order is only saved locally, meaning it will never be shared across different workstations in Teamwork.

If you think "this is a weird design decision" then you're absolutely right.

@Minh NguyenWasn't there some ongoing dev project to solve this problem?

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Erwin Edel — Mon, 06 Sep 2021 11:35:13 GMT

No-one reads the topic, right? 😛

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Mats_Knutsson — Mon, 06 Sep 2021 11:37:27 GMT

Design by forgetting some things and then not correcting.

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

giza — Mon, 06 Sep 2021 13:21:24 GMT

In case you want to quickly check you can compare the Display order level of certain element if its the same for both users on teamwork, you may use Element information palete for that

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Mats_Knutsson — Tue, 07 Sep 2021 05:25:46 GMT

As Runxel writes the display order is local. I hope @mnguyen will comment. The behavior feels like a bug and is highly irritating.

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Mats_Knutsson — Tue, 07 Sep 2021 05:33:21 GMT

Haha even the sun has its spots 🙂

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Minh Nguyen — Wed, 08 Sep 2021 13:12:14 GMT

Dear Mats,

Thank you very much for reaching out!

With the help of our colleague, we think that this could be an old defect with Teamwork operation. I haven't been able to get an exact confirmation on it yet. Once I know more about it I will let you know!

Best regards,

Minh

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Mats_Knutsson — Wed, 08 Sep 2021 14:25:21 GMT

Could this also be credited to the same bug? One teamworker have serious problems with the point cloud while the others experience nemas problemas. If you're faint harted don't look at the video: https://youtu.be/auOfnL8W93k

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Minh Nguyen — Wed, 08 Sep 2021 14:32:03 GMT

Hi Mats,

I was unable to see the video though. Could you please reshare it maybe?

Best regards,

Minh

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Laszlo Nagy — Wed, 08 Sep 2021 18:20:26 GMT

I wonder if that shifting of those Door Leafs and the Point Cloud could be caused by a graphics card driver problem.

I guess the only way to find out would be for you to update your drivers and see if that makes any difference.

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Minh Nguyen — Thu, 09 Sep 2021 06:36:40 GMT

Thanks for the video!

Hmm, that's interesting. I have never seen it though. Does the issue still happen if the user saves a copy of the file as PLN and work offline? Will the door and pointcloud get displaced while zooming?

Best regards,

Minh

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Mats_Knutsson — Thu, 09 Sep 2021 09:27:39 GMT

Hi Minh,

Same issue with pln.

(graphic card drivers are updated)

/Mats

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Minh Nguyen — Thu, 09 Sep 2021 12:44:17 GMT

Hi Mats,

Thanks for your clarification! At the same time, I saw that the case has been reported through our partner channel. One of our colleagues will investigate the issue soon. Thus, I suggest following up through that channel to avoid double communication.

Once again, thank you very much and have a great day!

Best regards,

Minh

Re: Sketchy stacking order of 2D fills in Interior Elevations when Teamworking?

Minh Nguyen — Wed, 15 Sep 2021 11:35:05 GMT

Hi Mats,

I have confirmed that this is indeed a defect recorded in our database. Its new ID is DEF-6380. As runxel pointed out, the data for display order is stored locally, thus it is not shared in the project. Fixing this bug would require a big amount of resources, thus it still hasn't been fixed so far.

I have entered your input from this thread, hopefully to raise more attention to it. Thank you for your understanding and I am very sorry for the inconvenience! Please let us know if you have any further questions.

Best regards,

MInh