topic Re: Dimensions disappearing from plan in Documentation

Dimensions disappearing from plan

Yvonne — Thu, 29 Sep 2022 11:33:25 GMT

Anyone ever come across the issue where dimensions disappear?
It seems to be happening to one of our projects and the glitch seems to be when the dimensions are associated with columns.

Re: Dimensions disappearing from plan

DGSketcher — Thu, 04 Mar 2021 09:58:26 GMT

You don't say which version of AC you have but from past experience I have recovered dimensions which have rearranged themselves by selecting all dimensions, open the Dialog box, don't change anything and click OK. If you are lucky everything will revert to where it should be.

If it is just columns and you are using a complex profile has it possibly been changed which could have impacted the dimension association points taken from the profile e.g. deleted hotspots?

Re: Dimensions disappearing from plan

runxel — Thu, 04 Mar 2021 14:20:53 GMT

Yvonne wrote:
... dimensions are associated with columns.

This is a bug which is fixed in the newest build. (AC 24)

Re: Dimensions disappearing from plan

Anonymous — Wed, 24 Mar 2021 13:18:00 GMT

Our firm just switched over to v24 and we are all having this issue with dimensions disappearing from all sorts of drawings: plans, elevations, etc. In some instances the dimension is snapping it witness line somewhere off into space and other times the dimension itself has completely disappeared. When I add a new dimension string, the old string that had disappeared then returns.

MAJOR EFFING PROBLEM, GRAPHISOFT.

Re: Dimensions disappearing from plan

Minh Nguyen — Fri, 26 Mar 2021 12:24:46 GMT

Syi wrote:
Our firm just switched over to v24 and we are all having this issue with dimensions disappearing from all sorts of drawings: plans, elevations, etc. In some instances the dimension is snapping it witness line somewhere off into space and other times the dimension itself has completely disappeared. When I add a new dimension string, the old string that had disappeared then returns.

MAJOR EFFING PROBLEM, GRAPHISOFT.

Hello,

Thank you very much for raising the issue and I am very sorry for the experience!

I'm wondering if this is something happens with a specific file or with all your files? I believe it happens right after migrating the file to Archicad 24, is that correct? As runxel mentioned above, I would like to know whether you have the latest build installed for Archicad 24 yet?

Furthermore, I would love to have a closer look at the file before and after migration, hopefully we will be able to reproduce the issue from scratch. Would it be possible for you to share the file with us, and (probably) a way to reproduce this issue?

Looking forward to hearing from you!

Best regards,
Minh

Re: Dimensions disappearing from plan

TracyGA — Mon, 20 Sep 2021 15:50:23 GMT

I am working in v25 and am experiencing this with multiple projects...EXTREMELY frustrating and problematic!

Re: Dimensions disappearing from plan

Karl Ottenstein — Mon, 20 Sep 2021 21:53:47 GMT

@Yvonne Just in case this is something simple vs a bug: have you checked your Renovation Filter (in the Renovation Palette - or the quicklink along the bottom of the screen) when in a view that shows the dimensions vs a view that does not --- and checked the renovation status of the dimension itself ('demolish' or 'new construction')? That could be causing dimensions to appear and disappear if things were not set up properly.

Edit: Silly me. Replied to a 6 month old post. But, hopefully this might help someone searching for a similar issue....perhaps @TracyGA ?

Re: Dimensions disappearing from plan

Yvonne — Mon, 20 Sep 2021 23:12:11 GMT

We had checked the renovation status, model view etc but i think its a bug because we haven't had the issue since. Thanks for replying !

Re: Dimensions disappearing from plan

TracyGA — Tue, 21 Sep 2021 16:15:22 GMT

Agree with Yvonne. The drawing is set up correctly and since everything is new on the project I'm working in the "new" renovation only. Also, where I have a full string of the dimensions it usually doesn't delete the entire string. Instead it will delete connections to window markers, wall cores, etc. so that I end up with only an overall dimension.

Re: Dimensions disappearing from plan

DGSketcher — Tue, 21 Sep 2021 21:28:10 GMT

There is a known bug in AC25 that means dimensions loose their connections if the relevant hotspot is missing from a different view on the same storey e.g. you have one view at a cut height and another at a different height or the layers containing connections change so the hotspots are hidden. I am assured by GS that the fix is in the next update sometime before the year end...

Re: Dimensions disappearing from plan

TracyGA — Wed, 22 Sep 2021 14:49:32 GMT

Good to know that they are working to fix it, but not sure what I'm supposed to do until then.

Re: Dimensions disappearing from plan

DGSketcher — Wed, 22 Sep 2021 15:40:41 GMT

@TracyGA I solved it by going back to AC24 after firmly expressing my "disappointment" to GS. I appreciate for some that probably isn't an option and the best you can do is possibly share your concerns with your local GS Support to keep pressure on for getting it fixed. Perhaps someone from GS will step up to suggest a temporary workaround if you are stuck on AC25... @Minh Nguyen

This thread may explain it a bit more... Archicad-25-Update-3011

Re: Dimensions disappearing from plan

vince_graph — Tue, 02 Nov 2021 18:08:52 GMT

I'm not sure if anyone has figured this out. I was consulting for a friend and I noticed this happened on Arch25.

My steps, although It's not guaranteed to always work was to close the file and then open it again. I wouldn't add or make any changes just noticed dims were gone so I closed the file, re-opened it, and suddenly all dims were back. Good Luck! Hope it helps!

Re: Dimensions disappearing from plan

Ivan Myers — Fri, 14 Jan 2022 18:38:45 GMT

I just started having this issue, working in AC25 and with the latest update. When I open the file it goes to the floor plan and the Dimensions are there and then a split second later most but not all disappear. Extremely frustrating, at first I thought it was something I was doing. Is there a fix yet?

Re: Dimensions disappearing from plan

Ivan Myers — Fri, 14 Jan 2022 19:11:47 GMT

So I figured out my issue. If you place dimensions to the Core of walls with Model View options set to "Core Only" and then if you change your mind and want to show the wall skins in plan... Then the dimensions go away. So make sure you are committed to the view settings before you place dimensions.

Re: Dimensions disappearing from plan

vince_graph — Fri, 14 Jan 2022 19:24:25 GMT

Yes, that works great for framing plan views. To give the builder or contractor face of stud dimensions instead of exterior sheathing or interior finish.

Re: Dimensions disappearing from plan

PClarke — Mon, 11 Jul 2022 04:33:53 GMT

I'm having this problem, even when I only have one setting for model view options in the project (so skin / core view options won't change). Problem occurs on AC25, with latest patches. Does not happen on Windows, only happens on Mac, tested on 3 Mac computers.

Re: Dimensions disappearing from plan

Barry Kelly — Mon, 11 Jul 2022 05:24:40 GMT

@PClarke & @Ivan Myers ,

You both mention Model View Options.

Dimension visibility has nothing to do with Model View Options.

It is the Partial Structure Display, of which there are 4 settings.

You must place dimensions for each one.

Switching PSD will turn off all of the dimensions and show only those placed while that particular PSD is active.

Barry.

Re: Dimensions disappearing from plan

PClarke — Mon, 11 Jul 2022 06:26:42 GMT

Hello Barry, you are correct. I use a couple plugins on my computer at home which associate PSD with model view options, however the computers at the office don't have these plugins. The issue isn't to do with the plugin - it occurs only on the computers at the office which are Mac's and do not have these plugins. The computers in the office are patched up to date and only have the Graphisoft "accessories" plugins. All work on this project has been done on the Mac's in the office; I have only opened it up on my computer at home to try and figure out this bug, and I did not save the file on my home computer (so the plugins on my home computer won't come into play).

We are not changing the partial structure display settings / switching between them and dimensions are automatically being deleted. I originally thought the issue is to do with composites but it is also occurring when trying to dimension to other items - for example storey levels in elevation, and simple walls in plan.

If I change from one layout to another, and then back, dimensions in the original layout will be deleted.

This can be done on the exact same view, ie - placing the same view on two pages, go from one page to the next and then back, Archicad decides to delete dimensions. This happens in plan, section and elevation.

It won't delete dimensions if the reference point is the intersection between two walls, but it will delete dimensions to the core fill, corners and ends of walls.

I am having to place hotspots down and dimension to those because I can't have any confidence that Archicad won't delete dimensions unless the reference point is an intersection.

The problem occurs more regularly with composites but it seems to be happening with all wall types except complex profiles. I have only been able to replicate this problem on the Mac computers at work, it might happen on Windows, but I haven't been able to reproduce the same results on Windows computers.

Re: Dimensions disappearing from plan

Laszlo Nagy — Tue, 12 Jul 2022 20:46:09 GMT

@PClarke,

You should contact your local reseller with this issue, possibly send them files so they can help you solve this problem, or even escalate it to Graphisoft HQ if needed.