topic Re: Datasmith Palette Missing in Archicad 25. in Documentation

Datasmith Palette Missing in Archicad 25.

Arshdeep Singh — Sun, 07 Nov 2021 01:32:06 GMT

Greetings All,

I recently installed the Datasmith Plugin from the Unreal Engine Webpage, as directed at the Graphisoft website, for Archicad 24 & 25. According to the procedure there should be a Datasmith Palette under the Windows > Palettes . However, for some reason there isn't. I even checked in Add-On Manager, there it shows an entry of Datasmith installed correctly but with a message that, "The file is an outdated Add-On that cannot be used with this Archicad version."

Surprisingly, My Archicad 24 & 25 are up to date, so is my Twinmotion and Datasmith Plugin. If anyone knows how this issue can be resolved please guide me towards it. I have attached a screenshot for reference..

Thanks and Have a Great Day !

Re: Datasmith Palette Missing in Archicad 25.

Barry Kelly — Mon, 08 Nov 2021 00:35:35 GMT

Do you have the latest build of Archicad 25?

As in build 4013?

Maybe that is the problem.

I believe this is acting as a completely new version of Archicad.

Build 4013 can open older build 25 files, but the old builds of 25 can not open the new build files - just like version 24 can not open version 25 files.

Therefore the Datasmith add-on may need to be re-compiled to suit the latest build of 25 - just like it had to be re-compiled when we changed from 24 to 25.

Effectively we have changed versions from 25.1 to 25.2

I might be wrong, but that is my hunch.

Barry.

Re: Datasmith Palette Missing in Archicad 25.

sedley — Tue, 09 Nov 2021 02:21:42 GMT

There is no Datasmith palette for AC25 as in the previous versions.

You have to save the project as a Datasmith file type then import it into Twinmotion.

hope that helps.

Re: Datasmith Palette Missing in Archicad 25.

Arshdeep Singh — Tue, 09 Nov 2021 05:17:54 GMT

Hi Sedley,

Thanks a lot for the response. Interestingly, I saw a video on YouTube uploaded by Twinmotion (link attached below) that shows how the datasmith palette is supposed to work. However I suppose I might have to wait for another plugin update.

Thanks again Sedley, Have a Good One !

https://www.youtube.com/watch?v=m3fQvegazzY

Re: Datasmith Palette Missing in Archicad 25.

Arshdeep Singh — Tue, 09 Nov 2021 05:22:15 GMT

Hello Barry !

I really appreciate your response. I also suspect the same thing but for me what's confusing me is the fact that when I install the plugin it gets installed for Archicad 24 that I also own but the plugin doesn't seem to work for 24 even.

Anyways many thanks for your reply. Please do let me know if I could be of any assistance to you.

Thanks and Have a Great Day !

Re: Datasmith Palette Missing in Archicad 25.

sedley — Tue, 09 Nov 2021 10:22:52 GMT

Hey Singh

Thanks for that info.

Now I'm happy again.

Re: Datasmith Palette Missing in Archicad 25.

Minh Nguyen — Wed, 10 Nov 2021 13:38:08 GMT

Hello,

Thank you very much for the question!

Unfortunately, the addon is developed entirely by Epic Games. We tested the addon here and did not encounter any similar problems. If reinstallation doesn't help, I suggest reaching out directly to Twinmotion support for further investigation.

Thank you very much for your understanding, and I am very sorry for the inconvenience!

Best regards,

Minh

Re: Datasmith Palette Missing in Archicad 25.

Arshdeep Singh — Thu, 18 Nov 2021 04:49:05 GMT

Hello Minh, thanks for the response. I have a question though. Is it possible that the new datasmith plugin is not usable for the people who have a monthly subscription of Archicad ?

However I reinstalled the latest versions of both Archicad 25 and Datasmith plugin but still the same is issue. I hope this gets resolved soon.

Re: Datasmith Palette Missing in Archicad 25.

Minh Nguyen — Thu, 18 Nov 2021 10:40:00 GMT

Hello,

Thank you for the question!

As far as I know, the addon itself does not consider the license type you are using. But this can be answered by the Twinmotion support better.

I'm wondering if you have contacted them about your issue yet?

Best regards,

Minh

Re: Datasmith Palette Missing in Archicad 25.

Arshdeep Singh — Fri, 19 Nov 2021 02:15:12 GMT

Greetings Minh,

Yes, I have dropped a report as directed by the Twinmotion support system but have not received anything from their side as yet. I believe if this issue does not gets sorted out soon I might have to either switch to Revit or vectorworks and try datasmith there or maybe switch to Lumion.

Anyhow, thanks a lot for the assistance. Take Care !

Re: Datasmith Palette Missing in Archicad 25.

Nilly Agaiby1 — Thu, 02 Dec 2021 07:22:18 GMT

HI ALL I have the same issue any clue

Re: Datasmith Palette Missing in Archicad 25.

Arshdeep Singh — Thu, 02 Dec 2021 16:22:28 GMT

Hi Nilly,

Apparently, as per Graphisoft they have nothing to do with this issue. I have already talked to them, so what you have to do is that, submit a support request to the Twinmotion Tech-Support and if you are lucky they might be able to help you out. With that said I am still waiting for them to provide me with any kind of solution despite of sending them a support request a couple of times.

Meanwhile if you have some urgent work to finish up then try saving your project in C4D (Being More Precise) format while you are in the 3D window and then import that into Twinmotion, ofcourse you won't be able to do the live sync but it should get your work done as you wait for Twinmotion Tech Support to respond.

I hope this information helps. Thanks and Have a Great Day Ahead !

Re: Datasmith Palette Missing in Archicad 25.

CellarDoor — Wed, 20 Apr 2022 23:33:18 GMT

Hi Arshdeep, did you ever find a resolution to this issue? I am experiencing the same thing now. Did Epic Games/Twinmotion ever respond to your request?

Re: Datasmith Palette Missing in Archicad 25.

javiertoft — Tue, 12 Jul 2022 01:45:35 GMT

Hi Singh,

I am currently experiencing the same issue on my AC25 v5010. Have you managed to get Twinmotion revolved around the issue?

Re: Datasmith Palette Missing in Archicad 25.

Arshdeep Singh — Tue, 12 Jul 2022 14:55:54 GMT

Greetings Javiertoft !

Well, I did got in touch with the Twinmotion Experts and they were really helpful and tried to resolve the issue but at the end it seemed as if this issue is originating because of some files being over written by the operating system, in my case Windows 10, so the best option is to refresh the windows and try installing the programs again.

However, what you can try doing is that try removing al traces of Epic Games, Twinmotion and any old as well as new twinmotion add-ons completely from your system and make sure that Archicad is no longer showing any twinmotion plugins in the Add-on Manager. Once you achieve that restart you pc and try to do a clean install. If you have already sone this procedure then I suggest getting in touch with Twinmotion support as there are chances that the method they used to get that plugin working on my system might work for you.

If you have any further questions do let me know.

Thanks !

Re: Datasmith Palette Missing in Archicad 25.

Ogannes — Tue, 20 Sep 2022 12:18:28 GMT

You are most likely missing DatasmithUE4ArchiCAD.dll in the root of the installed Archicad