topic Re: Level Dimension | Strange behaviour in Documentation

Level Dimension | Strange behaviour

MaFarine — Wed, 28 Sep 2022 17:29:54 GMT

Hi there,

I got a problem on a BIMcloud project (old project that comes from AC19) where level dimensions are acting strangely.

They leave a chemtrail when you zoom out of the project..

Any idea on how it can happen and how to solve that (other than wearing a tinfoil hat)?

Thanks a lot for your help.

Best regards,

Re: Level Dimension | Strange behaviour

Laszlo Nagy — Sat, 29 Jan 2022 11:42:46 GMT

I would try to update to the latest graphics drivers as a first step before anything else.

Re: Level Dimension | Strange behaviour

MaFarine — Mon, 31 Jan 2022 07:28:09 GMT

Hi @Laszlo Nagy ,

Thanks for your advice.

I checked it and my colleagues are on Mac (different versions) and are up to date to my knowledge (no update pop-up).

But since when I (on WIN10) open the project I don't have a problem, I guess it is related to the computer.

But no idea where to look for now..

Best regards!

Re: Level Dimension | Strange behaviour

Miha_M — Mon, 31 Jan 2022 20:50:12 GMT

Try to change the Options > Work Environment > Advanced Redraw Options settings and see if that changes the behavior. What are your current 2D setting, probably Full 2D Drawing hardware acceleration? Try moving the slider to the middle and see if anything changes. There once was a bug related to that settings, but that shouldn't be your problem. Contents of the 2D window freeze after turning the... - Graphisoft Community

Re: Level Dimension | Strange behaviour

Miha_M — Thu, 03 Feb 2022 08:58:54 GMT

The list of improvements for the coming update is mentioning a resolved bug which produces screeen artifacts on macOS Big Sur. Maybe this can solve your problem.

Re: Level Dimension | Strange behaviour

MaFarine — Thu, 03 Feb 2022 09:23:42 GMT

Hi,

Thanks for all your insights.

The hardware acceleration change didn't solve the issue but hopefully the bug will be resolved in the next release.

Best regards,