topic OPEN GL ERROR ISSUES? in Documentation

OPEN GL ERROR ISSUES?

rob2218 — Fri, 15 Jul 2022 23:10:07 GMT

what has happened is as follows:

1) file was working "ok", then from time to time an "open gl" error happens where I can no longer rotate and spin the model using the Open GL engine?

2) the file crashes consitently to the point where I have to hit the entire PC reboot button.

3) I've been told my 'libraries' if properly clean out to the point where I do not get over 4600 warnings would help in file stability.

How can I fix this Open GL error crashing issue? I'm will to pay whatever it takes to get this F%$ file fixed.

thanks,

Re: OPEN GL ERROR ISSUES?

SenecaDesignLLC — Fri, 15 Jul 2022 23:44:55 GMT

Is this running on PC or Mac? You have windows 7 as your PC software, I would almost bet this is the majority of the issue. If you are running ac on your PC when this is happening.

I'm guessing that your drivers are out of date because you literally can't update them on windows 7 to get current.

Also your screen shot basically says get a better machine, specifically your graphics card.

Posting your machine specs in your signature would help too for trouble shooting purpose

Re: OPEN GL ERROR ISSUES?

rob2218 — Fri, 15 Jul 2022 23:52:03 GMT

Windows 10.

PC - Dell 7730 with some good components.

I've updated my drivers...still crashes the file.

I've had a buddy 'swear' it's the libraries. that I have to "clean out" my libraries so's that I don't get 4600+ warning messages when I open the files.

I'm not to sure it's the graphic card. I've updated all drivers the past 3 weeks...consistently and it still keeps crashing.

I think it's a 'file issue" and I'm leaning toward what my friend stated regarding the library files....that I have too many 'warnings' in the libraries. Duplicate object parts...etc..

He's logic was that when Archicad finds TWO right answers...it tends to freak out.

Re: OPEN GL ERROR ISSUES?

SenecaDesignLLC — Sat, 16 Jul 2022 00:11:29 GMT

Ahh knowing you're not on win 7 changes things, what are your components? As Archicad is saying they are not sufficient, if you can upload the libraries and plan I'll take a look.

If you have that many library errors and lots of duplicates that could be a big problem for sure.

I assume you have the error pop up turned off if you have that many errors?

I always keep my libraries clean, duplicate items are unacceptable lol to me.

Re: OPEN GL ERROR ISSUES?

SenecaDesignLLC — Sat, 16 Jul 2022 00:12:33 GMT

I have always had issues with duplicates thus why I remediate the problem immediately if it pops up.

Re: OPEN GL ERROR ISSUES?

rob2218 — Sat, 16 Jul 2022 01:17:32 GMT

I’m going to send off my library files (folders) and the PLN to a friend of my who’s an crack-shot Archicad guru. This guy knows his ‘chit’……so I’m trusting that he may be able to clean out the library folders, then I’ll have to relink the libraries back into the 2 projects I’ll be using as a template from here on out to create other projects. It’s just annoying as FO that there’s no easy way to purge out/clean out/remove duplicate objects from the library folders.

Re: OPEN GL ERROR ISSUES?

SenecaDesignLLC — Sat, 16 Jul 2022 14:07:41 GMT

It's actually super easy if you always start clean. I'm still blown away you have that many errors and can still work.

Re: OPEN GL ERROR ISSUES?

rob2218 — Mon, 18 Jul 2022 23:20:54 GMT

"...Still blown away"...yeah well...there's no way to 'start clean' cause all your libraries, custom objects, custom "everything" is in the previous file...and well, you can't simply just open up a stock Archicad 24 template and begin work. You'd be having to duplicate a $h!t-load of already created standards for clients so you need to be able to grab a file, saveas..the project and continue from there.

My friend cleaned out the file to where I only now have 15 warnings or so...but today I got a "kernel someting" error message. Hubboy this $h!t just doesn't end...does it.

Re: OPEN GL ERROR ISSUES?

rob2218 — Mon, 18 Jul 2022 23:23:05 GMT

here's the 'new' error message I'm getting now. GEEEZ..this d&%m thing has become so unstable of late.

Re: OPEN GL ERROR ISSUES?

SenecaDesignLLC — Tue, 19 Jul 2022 00:14:33 GMT

Hmm, do you have another machine to test on for the error? You may have a faulty video card, I would completely uninstall the driver's and then reinstall

If you are getting kernel errors it's likely not just Archicad if at all.

Re: OPEN GL ERROR ISSUES?

rob2218 — Tue, 19 Jul 2022 14:05:20 GMT

No...I don't have another machine to test the file on.

I only have this one Dell Laptop 7730 machine. it's been a helleva workhorse but...geez...lately its been tough with the constant having to save every 5 minutes not knowing what the root of the problem is.

Re: OPEN GL ERROR ISSUES?

Laszlo Nagy — Thu, 21 Jul 2022 17:52:20 GMT

If there are unexpected errors or crashes or hangs then it is possible there is something wrong with the computer hardware like faulty memory or some other component. This is why it would be a good idea to check if these same issues occur on another machine as well. It they do, it is probably the file. If they don't it is probably your machine (hardware or software).

For example, did your friend encounter the same weird issues you did? If he did not on his machine, it may be your hardware that is at fault here.

Re: OPEN GL ERROR ISSUES?

rob2218 — Fri, 22 Jul 2022 14:05:33 GMT

Update:

well, since my friend who's a master Archicad guru type fellow, cleaned out my libraries as best he could, I still have 15 warnings but better than 4600+ warnings, the file has become much faster, much more stable and, knock on wood, has not gone sour.............so thanks Ransom for cleaning up the libraries for me. Money well spent.

Re: OPEN GL ERROR ISSUES?

Laszlo Nagy — Fri, 22 Jul 2022 18:31:03 GMT

Yes, Ransom is one of the best. 🙂

Re: OPEN GL ERROR ISSUES?

rob2218 — Fri, 22 Jul 2022 20:41:46 GMT

I've known Mr. Radcliff for some time and he 'always' fixes the issues at hand. He knows Archicad very well............he's "the Man".

Re: OPEN GL ERROR ISSUES?

SenecaDesignLLC — Fri, 22 Jul 2022 22:08:13 GMT

Gotta be honest, I'm still blown away that you had 4600+ warnings