topic Re: Text tool bug in Documentation

Text tool bug

Bullwise — Thu, 25 Nov 2021 05:39:52 GMT

Hi there! I've been struggling with a minor bug for quite a long time. But as small it is, as annoying it can get.

When I'm writing a text in the Text Tool box, after a short period of time, the Enter, Backspace and Delete buttons from my keyboard stop working. Only in Text Tool. Other keyboard shortcuts are doing just fine with these buttons. It is very important, that in the moment of starting the program they work genuinely and just after a short period of usage they stop working. Sometimes, after long hours of program usage, they start working again, also for a short period of time. I tried to find some pattern, but it seems totally random for me.

First I met this problem in AC22, where I still used a lot of predefined work environment settings from older AC versions. When I switched to AC25 my hopes were high, that I will get rid of this minor bug, but it still remained with me. The only settings I am using now in AC25, apart from factory settings, are my keyboard shortcuts, so I guess it might have something to do with that. But that is only a guess.

Have anyone met this issue yet?

Re: Text tool bug

Barry Kelly — Thu, 25 Nov 2021 05:59:44 GMT

It has been known for other programs running in the background (or possibly even the operating system itself) to 'hi-jack' keys (or keyboard shortcuts) and stop them working.

But it seems odd that it starts out OK and then goes bad and then comes good again.

I don't have a solution for you, but maybe try turning of all other applications running at the same time as Archicad to see if that helps.

Barry.

Re: Text tool bug

Andre_Steynberg — Thu, 25 Nov 2021 09:32:04 GMT

Quite a coincidence as this happened to me last night on my home pc, never before on my work pc.

At first I thought I'd pressed some sort of combination of keys or it was some sort of Windows settings but the Backspace and Delete keys worked just fine in Windows.

Now that I think of it, do you perhaps have Nvidia GeForece Experience installed?

I know this interferes with some of the shortcuts on my pc, might be the culprit.

Re: Text tool bug

Barry Kelly — Fri, 26 Nov 2021 00:42:03 GMT

GeForce Experience has caused problems with Archicad for many years.

If you have it, I would un-install it.

At worst, turn it off so it does not run when you start your machine.

Barry.

Re: Text tool bug

Bullwise — Fri, 26 Nov 2021 08:05:27 GMT

I was experimenting with this every now and then, without any results.

Also, after installing a clean copy of windows, the problem remained the same. That's why I think it is not a third party program problem, maybe something driver-based?!

Thank you anyway!

Re: Text tool bug

Bullwise — Fri, 26 Nov 2021 08:09:06 GMT

I don't have Geforce Experience installed.

All that I have is Nvidia PhysX, which (according to my google documentation) I have no idea what it is :))) or if I can uninstall it or not. Although I am not sure that it would solve anything. Any experience on that?

Re: Text tool bug

Minh Nguyen — Wed, 01 Dec 2021 09:37:46 GMT

Hello,

Thank you very much for the question and I am very sorry to hear about the issue!

Since the issue still happens after a fresh reinstallation, it's unlikely that other software interfered with Archicad's operation. Have you tried with another keyboard and see if it helps with the problem?

Also, on Windows there is a virtual keyboard (Start > search for On-screen keyboard). When the issue happens, can we use affected keys in the virtual keyboard?

Thank you very much!

Best regards,

Minh

Re: Text tool bug

Yvonne — Fri, 05 Aug 2022 03:01:49 GMT

I'm experiencing the same issue.. for text boxes and text in schedules. Is there a solution?

Re: Text tool bug

Bullwise — Fri, 05 Aug 2022 04:50:26 GMT

Hello,

I still could not find the solution for the problem. None of the above mentioned hints worked for me.

But there is still hope :).

Re: Text tool bug

Dave Forrest — Wed, 24 Aug 2022 01:17:47 GMT

I have the exact same problem also... Something isn't working as it should.

Re: Text tool bug

Botonis — Wed, 24 Aug 2022 21:20:10 GMT

Are you changing languages when this is happening? There is a fix in the registry published some years ago for cases that the keyboard shortcuts get deactivated when you change between languages

Re: Text tool bug

Bullwise — Thu, 25 Aug 2022 05:53:19 GMT

This is a really good hint. I am going to try it and share my experience here.

Thank you!

Re: Text tool bug

Erik Geci — Mon, 05 Sep 2022 10:53:26 GMT

We had same problem this morning in our office. Only restart pc fixed it, but is there any knowledge why is this happening?

Re: Text tool bug

Botonis — Mon, 05 Sep 2022 10:58:34 GMT

For anyone having problems with the keyboard shortcuts this might be in the case of changing languges.

Use the fix the registry:- Open "Regedit" in the Windows start menu
- Navigate to HKEY_CURRENT_USER\SOFTWARE\Graphisoft\Archicad-64\Archicad-64 xx.0.0 INT R1\KeyMode Shortcuts registry key and change the value of it from 0 to 1

Now AC will take the keyboard button pressed down disregarding the actual input character.