topic Crash when moving content in a drawing bounding box in Documentation

Crash when moving content in a drawing bounding box

timdelheyeian — Fri, 26 May 2023 00:13:20 GMT

I am running AC25 (5010) on macOS X Monterey (12.4). I am seeing an issue where every time I move content in a bounding box on a layout, Archicad crashes. This is consistent across a number of files I am working on at the moment (and highly annoying, to say the least).

Re: Crash when moving content in a bounding box

Barry Kelly — Wed, 08 Jun 2022 01:27:58 GMT

By 'bounding box' I assume you mean the drawing frame?

Can you adjust the size of the frame itself? - i.e. move the edges of corners.

Does it make a difference if you change the frame from 'Crop to Frame' to 'Manually resized Frame' (or vice versa).

You could even try 'Fit Frame to Drawing'.

Barry.

Re: Crash when moving content in a bounding box

timdelheyeian — Wed, 08 Jun 2022 13:45:49 GMT

I mean drawing box.

I can adjust the size of the drawing box and also fit the box to content no problem.

However, every time I grab the content and try to move it inside of the box, Archicad immediately crashes. It does not seem to matter if this is a manually resized frame, or frame fit to content.

Re: Crash when moving content in a bounding box

Barry Kelly — Thu, 09 Jun 2022 02:46:15 GMT

It is all good for me on Windows.

Are there any other MAC M1 users out there that can test?

Barry.

Re: Crash when moving content in a bounding box

Minh Nguyen — Thu, 16 Jun 2022 11:27:45 GMT

Hello,

Thank you for sharing the report and I am very sorry for the issue!

We tested the issue here from a brand new file using AC25 INT 5010. Upon moving the drawing inside its bounding box, Archicad didn't crash on our Macbook Pro 16" M1 Max. Could you please share with us the bugID generated after sending the detailed bug report for a closer look?

Best regards,

Minh

Re: Crash when moving content in a bounding box

Andre Picamilho — Wed, 17 May 2023 15:33:30 GMT

Hi Minh,

I've been dealing with the same issue, whenever I try to move the content inside a viewport Archicad crashes.

Sharing the bugID below:

AC25-2023-05-17-15-30-05-1450

Regards,

Andre

macOS Monterey 12.6.3 | Intel UHD Graphics 1536MB | 64 GB MHz DDR4 RAM | Archicad 25 (6000)