topic Re: Library pieces not loading. in Documentation

Library pieces not loading.

JessicaBoll08 — Tue, 18 Oct 2022 19:56:16 GMT

I recently had to reinstall Archicad 26 and now one of my drawings will not show the window or doors. I have reload the libraries, migrated the libraries. It looks like there are objects that are missing have a (1) after them, and I have no idea how to fix it. I cannot even open the missing object to change them to something else.

Re: Library pieces not loading.

Lee Hankins — Tue, 18 Oct 2022 21:03:38 GMT

Something is weird because the Library Manager is reporting Library Parts are missing from a Library called ‘Archicad 25’ but all the objects seem to be 26 parts. Has someone customised the library?

Re: Library pieces not loading.

JessicaBoll08 — Tue, 18 Oct 2022 21:04:47 GMT

No, the library is not custom. I am not sure what happened.

Re: Library pieces not loading.

Lee Hankins — Tue, 18 Oct 2022 21:06:55 GMT

The Library Parts all have unique ID numbers unless they are really old so even if they’ve been moved to a custom library Archicad should still recognise them. This has got me stumped. Hopefully someone can help.

Re: Library pieces not loading.

Lee Hankins — Tue, 18 Oct 2022 21:08:43 GMT

You could try removing all of the Libraries, add them again and hit reload and apply if you haven’t already. It may just be a funny glitch.

Re: Library pieces not loading.

JessicaBoll08 — Tue, 18 Oct 2022 21:15:47 GMT

Didn't work....

Re: Library pieces not loading.

Lee Hankins — Tue, 18 Oct 2022 21:35:34 GMT

Sorry, I can’t think what it can be. Hopefully @Barry Kelly or @Karl Ottenstein might be able to help?

Re: Library pieces not loading.

Nick Cornia — Tue, 18 Oct 2022 21:37:05 GMT

Hi Jessica,

From the list of Missing objects I can see those come from the USA Library. One thing that can happen is one might install an alternate "Language Version" of Archicad on their computer. And in this case the "Archicad Library 26" folder name is identical, so the program doesn't complain. However, the contents of that folder are quite different for different language versions, and this would cause items go missing.

To determine the language version of Archicad you have installed on your computer:

1. Please launch Archicad 26

2. Start a New project from the default template just so you can access the interface.

3. Next, go to Help > License Information and see if the language version is “English (United States)”.

If you are seeing “English (International)”, "English (Sweden)" or some other language version, then you will need to uninstall the current version of Archicad and download and install the correct Language version for your region here: https://Graphisoft.com/downloads/Archicad/install/AC26/USA/

I hope this helps.

Best regards,

Re: Library pieces not loading.

JessicaBoll08 — Tue, 18 Oct 2022 21:42:05 GMT

Okay, I do have the international version installed. But the link to the USA version is not working. I am only able to find the download for the international version.

Re: Library pieces not loading.

Lee Hankins — Tue, 18 Oct 2022 21:48:26 GMT

https://Graphisoft.com/us/solutions/Archicad/Archicad-26#download

Re: Library pieces not loading.

Karl Ottenstein — Tue, 18 Oct 2022 23:31:07 GMT

@JessicaBoll08 Actually, use this link to download build 4022 directly:

https://graphisoft.com/resources-and-support/downloads?localization=USA&type=FULL&version=26

The link that Lee gave should give the same file... but for whatever reason, that link gives build 3001 which you would then immediately have to update to 4022.

Re: Library pieces not loading.

JessicaBoll08 — Wed, 19 Oct 2022 15:08:50 GMT

Okay, so I have the USA version of the software installed. I have the one drawing open, that I was having trouble with, but now I am getting this error message whenever I try to open another drawing.