topic Re: A section view got rotated - how did this happen? in Documentation

A section view got rotated - how did this happen?

Ignacio Azpiazu — Tue, 30 May 2023 07:55:40 GMT

This is a file I didn't start, so I don't know the history of this section. But I don't think I ever saw this and I can't understand how it happened. It is a view that takes me to section viewpoint —it is not a worksheet which is what I first thought.
The file has rotated plan views, and may have once had rotated drawings, and I was thinking that maybe redirecting a drawing, or transferring settings, resulted in this. But I get the same thing on the viewpoint, and as a way out I can only think of creating a new section.

Edit: I created a new section, view and drawing, starting off settings in marker and views of a section that is doing fine, and I get the same thing. All the other sections and elevations are doing fine.

Edit 2: I unrotated the plan view back to 0, created the section marker with that view active, opened with current settings and it looked fine, opened another section view which was fine, in Organizer dragged the new section viewpoint to the View Map and the new View still appears rotated.

Edit 3: it is happening with whatever settings I create the view —dragged in Organizer with elevation views active, with schedule views active.

Edit 4: at some point a few days ago I copypasted a section marker from some other file, in order to extract-inject its settings. It is likely that I copied it from an unrotated plan view and pasted it into a rotated plan view.

Edit 5: I unrotated the plan view, copypasted a section marker from the other file, extracted settings from it, created a new section marker, opened viewpoint and created views and drawings with no problem. So there is something that had got messed up with that straight-to-rotated section marker copypaste.

Re: A section view got rotated - how did this happen?

Laszlo Nagy — Thu, 07 May 2020 23:33:26 GMT

That is pretty curious, I will report this to GRAPHISOFT.

Re: A section view got rotated - how did this happen?

Minh Nguyen — Sun, 10 May 2020 20:31:59 GMT

Hi Ignacio,

Thank you for your question and I am very sorry about the issue!

From your description and screenshot, I believe this is similar to a known defect in ARCHICAD 23 build 3003. As of now, we haven't released a fix to stop it from happening, but the rotated section can be repaired by using Open & Repair function with build 4006. This will reset the corrupted section to correct orientation.

Thank you for your understanding! Let me know if this helps!

Best regards,
Minh.

Re: A section view got rotated - how did this happen?

Ignacio Azpiazu — Mon, 29 Jun 2020 19:22:12 GMT

I tried Open & Repair, I am on 4006. This was a bimserver file, so it involved saving as pln, O&R, reuploading to bimserver. After a few days I got auto-rebuild elevations converted to independent drawings (https://archicad-talk.graphisoft.com/viewtopic.php?f=20&t=42172), and after finding no solution for that, I deleted elevation markers and created new ones, which again appear rotated.

I saved that to pln, open-and-repaired, and that is not doing the job either.

This is a significant disaster.

Edit:
After several trials and errors I fixed a rotated elevation view by
- activating the plan viewpoint,
- rotating the plan viewpoint to 0,
- without opening the view, clicking on the view name on the navigator and “replace with current settings”.
That unrotated the elevation view.

Re: A section view got rotated - how did this happen?

vdentello — Wed, 01 Jul 2020 12:15:57 GMT

Ignacio wrote:
I tried Open & Repair, I am on 4006. This was a bimserver file, so it involved saving as pln, O&R, reuploading to bimserver. After a few days I got auto-rebuild elevations converted to independent drawings (https://archicad-talk.graphisoft.com/viewtopic.php?f=20&t=42172), and after finding no solution for that, I deleted elevation markers and created new ones, which again appear rotated.

I saved that to pln, open-and-repaired, and that is not doing the job either.

This is a significant disaster.

Edit:
After several trials and errors I fixed a rotated elevation view by
- activating the plan viewpoint,
- rotating the plan viewpoint to 0,
- without opening the view, clicking on the view name on the navigator and “replace with current settings”.
That unrotated the elevation view.

That happened with a customer here before. The exact same issue, and looks like it passes the rotation value from a planview to the section, even though the section doens't have this option. I believe this was reported at that time, but i couldn't find the original e-mail.

Re: A section view got rotated - how did this happen?

Ignacio Azpiazu — Mon, 13 Jul 2020 15:22:30 GMT

Whoever is working on fixing this must probably be aware already but just in case: the same happens with 3D documents.

Re: A section view got rotated - how did this happen?

Anonymous — Tue, 14 Jul 2020 14:49:53 GMT

Hi,

Having the same problem here....
Any news on this issue?
Build 3003 still and right now wouldn't like to change it.

Re: A section view got rotated - how did this happen?

Anonymous — Fri, 17 Jul 2020 05:59:35 GMT

Have updated to AC23 4004 and it seems to have fixed it thankfully

edit: issue still persists in teamwork file (though seems to be fixed in solo file)

Re: A section view got rotated - how did this happen?

Anonymous — Sat, 18 Jul 2020 06:02:17 GMT

Attached is plan view of IE and also the four separate IE drawings. Two of them are coming in rotated, the other two fine. The IE was drawn whilst the plan was rotated and IE A & IE B is rotated by the same angle

Edit: Seems like I can't post more than four attachments at a time, but IE A is basically have the same issue as IE B

Re: A section view got rotated - how did this happen?

Minh Nguyen — Mon, 20 Jul 2020 08:28:47 GMT

benjamin_chan wrote:
Attached is plan view of IE and also the four separate IE drawings. Two of them are coming in rotated, the other two fine. The IE was drawn whilst the plan was rotated and IE A & IE B is rotated by the same angle

Edit: Seems like I can't post more than four attachments at a time, but IE A is basically have the same issue as IE B

Hi Benjamin,

Thank you for sharing the issue and I am very sorry about the experience!

At the moment, the second update for Archicad 23 (build 5005) has been released, that should be able to fix this issue without using Open & Repair. I'm wondering if it is possible to install this update?

The issue happened with previous Archicad 23 build when you create a view and uncheck "Ignore zoom and rotation when opening this view". Have you tried what Ignacio suggested to fix the elevation?

If the above suggestions do not help with the issue, could you share the file with us in PLN format for further investigation? If you can include a method to reproduce the issue, that would be even better! Let me know if you need a secure link to forward the file to us.

Looking forward to hearing from you!

Best regards,
Minh

Re: A section view got rotated - how did this happen?

Anonymous — Mon, 20 Jul 2020 11:29:43 GMT

I confirm. 4006 fixes the bug but only after repairing the file. Great news indeed.

Re: A section view got rotated - how did this happen?

Barry Kelly — Tue, 21 Jul 2020 01:04:26 GMT

afaria wrote:
I confirm. 4006 fixes the bug but only after repairing the file. Great news indeed.

And even better build 5005 is supposed to fix it without need for a rebuild.

https://archicad-talk.graphisoft.com/viewtopic.php?f=11&t=69736#p313677

Are you able to try it?

Barry.

Re: A section view got rotated - how did this happen?

Anonymous — Mon, 27 Jul 2020 07:15:50 GMT

Hi Barry,

I am afraid I cannot at this point because 5003 is still not available in french. I am working out from Geneva Switzerland. If I try I would have to do it and then downgrade. Anyway, how problematic is it to install the INT version on a FRA? We have been told to wait by local reseller.

Re: A section view got rotated - how did this happen?

Barry Kelly — Mon, 27 Jul 2020 07:44:04 GMT

afaria wrote:
Hi Barry,

I am afraid I cannot at this point because 5003 is still not available in french. I am working out from Geneva Switzerland. If I try I would have to do it and then downgrade. Anyway, how problematic is it to install the INT version on a FRA? We have been told to wait by local reseller.

I believe you can install the INT version with any other language version, but you can not mix different language versions.
Different language versions will not run on the same license - you need separate licenses for each language.

See... https://archicad-talk.graphisoft.com/viewtopic.php?f=5&t=66189&hilit=french#p294380

If you do want to install INT as well as your French version, I would rename you current Archicad program folder so the new installation does not overwrite the existing installation.
Or I think you may have a choice to install to a new location.
This way you can have both versions running at once.

But it is probably better to wait a while until the French update is released.
I don't know when that will be but it shouldn't be too long I hope.

Barry.

Re: A section view got rotated - how did this happen?

Achille Pavlidis — Fri, 18 Sep 2020 09:47:59 GMT

I did an open and repair with AC23 build 4006, and only the story level markers got horizontal. Everything else is still rotated

Re: A section view got rotated - how did this happen?

Barry Kelly — Mon, 21 Sep 2020 01:28:30 GMT

Achille wrote:
I did an open and repair with AC23 build 4006, and only the story level markers got horizontal. Everything else is still rotated

Try the latest build 5005.
It might be better.

Barry.

Re: A section view got rotated - how did this happen?

Anonymous — Wed, 30 Sep 2020 15:52:51 GMT

We also had problems with other files after recovering. However, I believe views created with the option "ignore zoom and rotation....." cause less error. But honestly I haven't completely got this issue sorted out.

Re: A section view got rotated - how did this happen?

mattiasdh — Thu, 02 Jun 2022 12:59:12 GMT

I have this issue with AC25, build 5010. Project is on BIMserver. The section was generated in a rotated plan view, and shows the same rotation. Impossible to revert.

Re: A section view got rotated - how did this happen?

Gerry Leonor — Wed, 24 Aug 2022 23:49:56 GMT

welp, safe to say it's happening in 25 too...

have done MULTIPLE open/repair operations:

first time, it fixed the glitchy elevations. then found out it was the Sections' turn to glitch out.
second time, elevations were OK, it fixed most of the sections, except for one. & now the some joinery sections (documented using the section marker) have started glitching.
third time, doesn't fix the one glitchy warehouse section, & none of the joinery sections were fixed.

for this file alone, safe to say Open/Repair no longer works.

AC25 build 5010.

we were simply biting the bullet every time this glitch happens & crutching on Open/Repair. now that this doesn't work, the only other fix we can think of is to re-create the section/elevation /internal elev markers. we don't really want to go down the route of re-documentation as it takes time & offers no guarantee of recurrence.

Re: A section view got rotated - how did this happen?

Ignacio Azpiazu — Thu, 22 Sep 2022 14:53:26 GMT

AC25 INT, new variation of the same issue: in this file there is no rotated plan.

An elevation marker drawn in plan at 45° (the FRENTE OCHAVA in the picture) [Edit: the marker was created by duplicating and rotating some other orthogonal section marker; wonder if that may be related] produces an elevation all right.

I trace-reference that elevation, and get what the picture shows.

The trace has not been accidentally rotated, it stays there when resetting the trace position. Tracing the view and the elevation viewpoint produces the same result.