BIMCLOUD - cant share AC27 files. No server Host / AC25 share w/ no problem? please see attachment

ELEVATE — Wed, 13 Dec 2023 09:02:55 GMT

Anyone have any idea why I cannot share a AC27 project onto our office BimCLOUD Server? It is working fine when sharing AC25 projects? When AC 27 is open the BimCloud system administrator does not recognize a server host. But when I check when AC256 is open, It shows server host? Checked with ArchiCAD and they don't have a clue, says it will be fixed in next update. Anyone sharing AC projects to the Bimcloud / server (Paid versions)? what am I missing? Thanks

Re: BIMCLOUD - cant share AC27 files. No server Host / AC25 share w/ no problem? please see attachme

GAG — Thu, 14 Dec 2023 21:06:51 GMT

@ELEVATE I see several questions in your post, so I'll try to answer step by step.

In Archicad 27 (right screen) I see an explanation of the error in the Status field: "BIMcloud authentication failed" and description in the details block: "Authentication failed. Incorrect login name or password".

So, short answer: please check the credentials you used to log in to BIMcloud SaaS in Archicad 27.

To check your credentials, try logging in to one of these BIMcloud SaaS instances:

I recommend using a password manager for your login and password, rather than entering them manually.

Archicad 27 is certainly supported by your BIMcloud instance as you're using BIMcloud SaaS 28.0.46.4712.

topic Re: BIMCLOUD - cant share AC27 files. No server Host / AC25 share w/ no problem? please see attachme in Documentation

BIMCLOUD - cant share AC27 files. No server Host / AC25 share w/ no problem? please see attachment

Re: BIMCLOUD - cant share AC27 files. No server Host / AC25 share w/ no problem? please see attachme