topic Re: AC 27 crashing when publishing in Documentation

AC 27 crashing when publishing

Achille Pavlidis — Wed, 17 Apr 2024 12:37:02 GMT

Serious problem!

When trying to publish a set, Archicad crashes immediately!

I cannot publish the files no matter what.

Initially I thought the problem was due to broken permissions on the folder that was on the server. I fixed permissions, but AC kept crashing.

I saved the TW file as pln, and did an "open and repair" still nothing.

I tried changing the path to local folder on my computer, or publish just a single Layout instead of the entire transmittal, still nothing.

The moment I click the Publish button, AC crashes

Help, I need to send the layouts, I have sent several bug reports to Graphisoft

Operating system used: Mac Apple Silicon 13 Ventura

Re: AC 27 crashing when publishing

Lee Hankins — Wed, 17 Apr 2024 12:52:07 GMT

Are you trying to publish DWGs with the option selected to combine in to one document? There used to be a bug that caused this which was fixed.

Re: AC 27 crashing when publishing

Achille Pavlidis — Wed, 17 Apr 2024 12:54:01 GMT

No, just single PDF's

Re: AC 27 crashing when publishing

Lee Hankins — Mon, 22 Apr 2024 12:15:50 GMT

I assume you have updated Archicad 27 to 27.2.0, the latest version? Not that I think it'll make a difference but worth a try.

Re: AC 27 crashing when publishing

Lee Hankins — Wed, 17 Apr 2024 13:01:32 GMT

Do the drawing names/numbers have a commonality amongst them all? Is there a special character that appears in all of the layout names/numbers? This can sometimes cause a crash when publishing. When you have tried publishing a single layout to PDF, have you always tried the same one or the first one in the list?

I'd check the names for special characters.

Re: AC 27 crashing when publishing

Achille Pavlidis — Wed, 17 Apr 2024 13:29:41 GMT

Im using AC build 4060, so the previous version.

I rename the Layouts with the Revsion ID and and the Folder name

I made a new publisher set, which lets me publish single Layouts, and started publishing

I noticed that the crashing now happens to a specific folder which has relativelly long file names, so maybe that is the problem

Re: AC 27 crashing when publishing

Lee Hankins — Wed, 17 Apr 2024 18:13:39 GMT

It could be the length of the file name. Can you upload a screenshot of the folder structure and names of the drawings you are trying to publish?

Re: AC 27 crashing when publishing

Achille Pavlidis — Thu, 18 Apr 2024 07:57:55 GMT

It was the length of the file name.

I updated to build 5003 and the problem got solved.