topic Graphisoft Community Website Broken on iOS Devices in General discussions

Graphisoft Community Website Broken on iOS Devices

Lee Hankins — Wed, 06 Jul 2022 08:37:12 GMT

The new updated website does not work on iOS devices. I wasn't;t sure if people are aware.

Re: Graphisoft Community Website Broken on iOS Devices

Darwuhr — Wed, 06 Jul 2022 08:39:56 GMT

Same problem on Android devices.

Re: Graphisoft Community Website Broken on iOS Devices

Jp1138 — Wed, 06 Jul 2022 08:48:36 GMT

Tested also using Firefox on Android and same result.

Re: Graphisoft Community Website Broken on iOS Devices

Noemi Balogh — Wed, 06 Jul 2022 08:56:06 GMT

Dear All,

Thank you for your report. I already reported it to our engineering team. We try to fix this as soon as possible.

Sorry for the inconvenience - I suggest as a workaround to use the Desktop mode on your mobile in the meantime.

Kind regards,
Noémi

Re: Graphisoft Community Website Broken on iOS Devices

Lee Hankins — Wed, 06 Jul 2022 15:22:34 GMT

Thanks for the prompt reply and workaround Noemi.

Re: Graphisoft Community Website Broken on iOS Devices

Noemi Balogh — Fri, 08 Jul 2022 05:56:43 GMT

@Lee Hankins, @Jp1138, @Darwuhr - according to my own experience, we managed to fix the mobile layout and the site loads as it did previously. May I ask you to confirm if it is looking good on your end too?

Re: Graphisoft Community Website Broken on iOS Devices

Darwuhr — Fri, 08 Jul 2022 06:27:20 GMT

Thank you Noemi for reaching out to us! I can confirm it works on Android now.

Re: Graphisoft Community Website Broken on iOS Devices

Jp1138 — Fri, 08 Jul 2022 07:01:31 GMT

Working for me in Chrome and Firefox in android. Thanks.

Re: Graphisoft Community Website Broken on iOS Devices

Lee Hankins — Fri, 08 Jul 2022 08:01:12 GMT

@Noemi Balogh That's perfect, thanks the team for a very prompt fix.