topic Graphisoft Online test not working in General discussions

Graphisoft Online test not working

Sheyna Ma — Fri, 23 Jun 2023 07:49:58 GMT

Good day,

I was in the middle of answering the online test for company certification when the website froze https://online-test.graphisoft.com/learning/online_certification/

Anyone can help how to resolve this?

Re: Graphisoft Online test not working

Borshchyk — Fri, 23 Jun 2023 08:48:30 GMT

What happens if you refresh the website after it freeze?

Re: Graphisoft Online test not working

Algimantas Kuprenas — Fri, 23 Jun 2023 08:53:03 GMT

We also having many sorts of issues about online services in Graphisoft platforms recent days (licenses invitations, graphisoft learn crashes). This could be caused by Browser Cookies. You need to try to clean up Browser Cookies.

Chorme:
1. Browser Settings;

2. In search field write "Clear" and find "Clear browsing data";

3. As in picture shown:

Restart browser and try again.

Re: Graphisoft Online test not working

Sheyna Ma — Tue, 27 Jun 2023 14:33:27 GMT

thank you