topic Re: Graphisoft Learn Portal Error 400 in General discussions

Graphisoft Learn Portal Error 400

Sheena Marie Tamidle — Tue, 04 Jul 2023 08:40:27 GMT

Could not access graphisoft learn portal since last week. Received this kind of error.

Re: Graphisoft Learn Portal Error 400

Aaron Bourgoin — Tue, 04 Jul 2023 12:50:03 GMT

Graphisoft Web servers really don't like the new Safari these days.

Re: Graphisoft Learn Portal Error 400

Mahmoud Qenawi — Thu, 06 Jul 2023 15:20:43 GMT

I had the same problem weeks ago but at last I could enter via Google email and this message appeared I think it may help others resolve that error occurred.

Re: Graphisoft Learn Portal Error 400

Barry Kelly — Fri, 07 Jul 2023 02:25:45 GMT

Yes, unfortunately you only see that message if you can get into the website.

If you can't access the website, you don't know to do this (although it has been mentioned in posts here a few times as well).

Thanks for mentioning it again.

Personally I don't think we should be needing to do this, and hopefully it is just a 'one off' situation.

If you are like me, it can be a bit of a struggle to find the options in the browser to clear the cookies and cache.

And can you just do it for Graphisoft site or if you do delete them all, is it going to affect other sites you go to?

Barry.

Re: Graphisoft Learn Portal Error 400

Mahmoud Qenawi — Fri, 07 Jul 2023 05:01:53 GMT

Really I don't dare to delete cashe and cookies in safari as I'm sure it will affect all sites.
I don't know if it can be applied only to graphisoft site.

For now I prefer switching to Google in my iPhone that lets me access the learn hub easily after logging in.

Re: Graphisoft Learn Portal Error 400

Barry Kelly — Fri, 07 Jul 2023 05:33:52 GMT

I can't say with Safari, but in Firefox I managed to delete just the Graphisoft cookies after I found where to do it in the options.

Meant I had to log back into the community and another forum and the Learn Portal.

I am not sure if it will affect Archicad sign in at start-up, but that is playing up at the moment anyway (for some).

Barry.

Re: Graphisoft Learn Portal Error 400

sodonahue — Sat, 23 Sep 2023 12:55:40 GMT

Happens all the time. Safer, Firebox, Chrome. Doesn't matter. The GraphiSoft web experience is pretty poor to begin with.