topic Is Graphisoft listening to their users (us)? in General discussions

Is Graphisoft listening to their users (us)?

Wlad222 — Mon, 24 Mar 2025 21:17:51 GMT

Is anyone else feeling frustrated with how GS is spending our subscription money? Honestly, I don’t think they’re using it fairly, and I’m not happy with the results we’re getting.

For the steep price we’re paying, I expected way more innovation and meaningful updates. What features have they actually delivered that feel revolutionary or worth this kind of cost?

To me, it feels like they’re just coasting on the subscription model without giving us the value we deserve. Why can’t we have a one-time purchase option like other platforms? I’m starting to feel like this whole thing is a cash grab. Anyone else feel the same way

Re: Is Graphisoft listening to their users (us)?

jl_lt — Mon, 24 Mar 2025 23:37:22 GMT

I would say yes! But believe me not, just take a look at the comments in other threads

Re: Is Graphisoft listening to their users (us)?

Bricklyne Clarence — Mon, 07 Apr 2025 18:40:56 GMT

If you think you're mad now, just wait until you see their new and "improved" (....again......again)....re-publishd Roadmap.

They've been doing promos for it all over the place, except,.....(suspiciously) around these here parts. Probably spurred y the fact that their big competitors and rivals Autodesk also released a revamped Roadmap of their own, as they too make a push to improve their relations with their customers.

In any case, from the "new" Graphisoft roadmap, gone is the "Idea Pool" that at least had the semblance that they were kind of paying attention to what Users have been asking for, seeing as it was just a collection of the most popular wishes they cherry-picked from the old Wishlist forum. I guess doing their "Wishlist spring-cleaning" cleanup and revamping that too, gave them the excuse to get rid of all those annoying reminders of how long they've been ignoring customers for once and for all.

Also gone is the tool that allowed users to be able to tell just how much resources and planning were actually being dedicated to pure Architecture-discipline functions and features, versus MEP, and SAM/Structural and "other".

It's not a great look when your own Roadmap tells on you and reveals that you're actually investing more of your resources developing tools that the majority of your users don't even actually use. So I can totally see why they got rid of that.

Unfortunately the new Roadmap doesn't offer any hope for those wishing for an improvement in direction that the company is taking this product in.

Just more of the same....

"We do what we want, whether you like it or not."

"You take what you get".

"More tools and "improvements" that you'll hardly use/were barely requested/ have niche appeal...,<-take your pick."

And there's no almost no relation or connection with their other newly revamped thing in that new Wishlist forum, where they're cynically taken the most popular wishes that people had wished for and voted for, and those that they don't feel like working on, they simply place "On Hold" sometimes even without explanation, and even when they do offer explanatations, rather laughable ones at that.

Like what even is the point of having a Wishlist section if that's how you're going to treat it?

But hey, you're on Subscription which means you should still be able to chime in on the Wishlist sections to air your dissatisfaction.

They locked out non-subscription customers (i.e. people who are still on perpetual licenses only) from commenting or contributing at all to the Wishlist section, so that should really tell you how much they value user feedback.

In any case, I truly do feel sorry for anyone who is on subscription, or contemplating getting into the Subscription model - under the impression that their subscription fees are actually going to go towards improving anything they need or want improved.

Re: Is Graphisoft listening to their users (us)?

Jp1138 — Mon, 07 Apr 2025 19:20:56 GMT

Just that such small things like this get so much space in the roadmap is worrying. Should be in some kind of "other improvements" section or just added in the update notes as a nice little touch. Really hope there´s lot of work being done under the hood preparing for the future, but I´m afraid many of perpetual users may not be there to see it if it ever comes to pass, as many will not follow into subscription 😔

Re: Is Graphisoft listening to their users (us)?

Bricklyne Clarence — Mon, 07 Apr 2025 19:44:56 GMT

They're there because they're easy to implement.

Those are things that should have/could have been implemented 10-15 years ago, and as hidden improvement features.

They are both features that have been core basic features of Vectorworks since forever, and they(GS) are only now realizing that Archicad could benefit from stuff like that?

Great!

Maybe if we're lucky in 20-30 year time they'll find the time to make ArchiCAD multi-monitor capable like LITERALLY all their competitors' rival software already are by default.

But at least now they can assign an intern to do these two tools and then they get to hold them up as feature improvements that anyone should be proud of, while the bulk of their resources had been spent on DDASCAD improvements and more AI claptrap nonsense.

But then they'll swear up and down the line that none of that has been taking away from the resources to improve core architectural design tools - even when the evidence is to the contrary.

Re: Is Graphisoft listening to their users (us)?

Kalib Stewart — Tue, 08 Apr 2025 02:19:36 GMT

The revised roadmap is a nothing more than a complete and pathetic embarrassment. BIMDots has done more work for Archicad users in recent years than GS has done in the past decade.

Very clear to most of us Archicad 30 will be our last version.

Re: Is Graphisoft listening to their users (us)?

SenecaDesignLLC — Tue, 08 Apr 2025 02:37:33 GMT

Pretty sure they stopped listening on version 20 or 21.

When they sell the program they claim things work. But the fact that they give up on older versions that don't do what was said?

To much farther and I believe we will see some class action lawsuits relating to their program not actually doing what was advertised.

I use v 24. And won't ever upgrade again at this point.

We are all being swindled.

If I can create what I have with gdl, on my own, in 10 years then they have very little room to **beep** about not fulfilling their ends of all of our contracts.

They are literally stealing from us to increase their bottom line and then gaslighting us when we try to ask for what we rightfully deserve. Based on the contracts we have agreed too.

I honestly just don't think they even know what they are doing. I wouldn't be surprised if we all get left high and dry in the next 3 to 5 years.

Oh that doesn't work? We don't care, pay us more to gain access to what we said would work and then we will half fix it and move on.

Analogy, we all bought cyber trucks and they started falling apart. The difference? We didn't get a recall to rectify the situations they put us in because of lies and cheats.

Re: Is Graphisoft listening to their users (us)?

mthd — Tue, 08 Apr 2025 06:07:51 GMT

When they release versions that silences most of us realistic critics, then they will have achieved something really big. It would take a few versions and it is doable, if they would just follow their original roadmap goals that they published a year ago. We don’t really have the time to complain but it looks like they are lining Archicad up with Vectorworks to me. That is the impression I get anyway.

Re: Is Graphisoft listening to their users (us)?

Wlad222 — Tue, 08 Apr 2025 13:26:37 GMT

Can anyone from GS comment on this? Some feedback would be appreciated!

@Gordana Radonic (I am really sorry for this inconvenient tag, however your role says you are "Manager, Global Community" and I thought you might help us here. Again I apologize if you are a wrong person.

Re: Is Graphisoft listening to their users (us)?

jl_lt — Wed, 09 Apr 2025 03:04:56 GMT

we have nothing but time to complain. And complains we have!

Re: Is Graphisoft listening to their users (us)?

Alison_007 — Wed, 09 Apr 2025 10:48:26 GMT

Greetings everyone.
I'm going to take this opportunity to cry for myself and for others.
Another thing that seems to me is that the development of the tools is not continuous or that they are abandoned after a while until they become obsolete, that is, it seems that GS has the habit of developing things (which are interesting) but do not continue the development and abandon them. Example:

* MEP (I need to say anything?)
* Property Manager (Excel Like, Check out this tool in Revit 2026, amazing)
* Param-O (3D and 2D)
* GDL Environment (develop a really useful IDE, instead of AI for questions, Includ it here)
* Python (I Will talk about...)
* Basic tools (Slab, Wall, can anyone add slab edges natively?)
* Mesh (Revit, Vectorwork, I have no shortage of inspiration)
* Morph (My God, very limited, Try modeling something organic or with good 2D representation)
* Basic Things Like 2D capability (detailing tools, many still seem totally manual and limited)
* Parametric Profile
* 3D Representation Possibility

* Structural Tool (Not Only for Analises, Tray to do simple Structural Detail on Archicad like basic Reinforcement)

And what they can't complain about is that good examples exist and capabilities exist, you don't even need to go far, developers themselves do incredible things when they leave, small companies like Eptar, Bimdots, CI Tool, Simple Addons, Land4, Bimtech and several others show this.

And a frustration I had seeing some examples of Python use and such in BIM or 3D software
First I would like to say that I am not an expert in Python, but rather a learner, but seeing the possibilities and use cases, if I always see examples of really simple things, here Even on the forum, whenever I see someone wanting to do something a little more advanced and deeply integrated with Archicad, they find serious limitations. Then I see examples of what people can achieve in other software in terms of automation and workflow... and I'm perplexed.

The problem is that they say the focus is on Architecture, but it doesn't even please Architects and now it will be multidisciplinary with basic architecture things missing.

Did I get excited or not... I ended up writing too much. Sorry about anything

Re: Is Graphisoft listening to their users (us)?

Wlad222 — Wed, 09 Apr 2025 11:05:47 GMT

Great explanation! Thank you. And I totally agree with everything you have written!

Re: Is Graphisoft listening to their users (us)?

jl_lt — Wed, 09 Apr 2025 20:43:05 GMT

hi Alison, what is the 2026 revit tool you mention? also, do You have any example of user-generated automation processes?

Re: Is Graphisoft listening to their users (us)?

Alison_007 — Wed, 09 Apr 2025 21:15:27 GMT

I am talking about this: https://www.youtube.com/watch?v=hoBmO532udk

check this video, it's basically EXCEL INSIDE REVIT, its Amazing and so functionally. Amazing!!

Re: Is Graphisoft listening to their users (us)?

Alison_007 — Wed, 09 Apr 2025 21:24:25 GMT

I'm referring to a deeper integration with the program, for example, I'm currently learning Blender and the possibilities of using Python are incredible, you can do things without many limitations, whether modeling or coordinating.

As I said, I'm not an expert in Python, but when I tried to automate repetitive tasks (assigning ID, enumeration, deletion based on parameters, etc.), when I tried something more integrated with the system (with the help of AI and tutorials), I always found limitations, giving errors related to the API and the like (I wanted to define/edit parameters/formulas in the management properties).

Re: Is Graphisoft listening to their users (us)?

Jp1138 — Wed, 09 Apr 2025 21:29:02 GMT

I think that is an aprils fool video.

Re: Is Graphisoft listening to their users (us)?

Alison_007 — Wed, 09 Apr 2025 22:03:10 GMT

Hey! I understood from the comments, but when asking some "users" if Revit allowed this type of editing, they declared having this possibility of "interactive editing" not exactly as in the video, but I refer to the ability to edit the parameters in the Maps, maybe they just fell for the joke also due to the moment.

But think about the idea of this tool, it's incredible, I don't know if Revit has exactly this capability, I don't use it, but the possibility of being able to edit/add/delete or even import properties directly into spreadsheets is intuitive.

Re: Is Graphisoft listening to their users (us)?

mthd — Thu, 10 Apr 2025 02:38:34 GMT

To support additional graphical flexibility and visually pleasing outputs with less workarounds to Schedules, architects, designers and engineers managing projects through all design stages, will be able to make additional changes to their interactive schedule formatting.
Here is the list of improvements:

Hiding/customising Zero values and the hardcoded “---” non-evaluated character
Further customising the background colours to allow visual grouping of similar fields
Show/hide units for totals and grand totals, and customize a prefix and suffix for showing a custom unit

This way, users don't need to manually adjust things on the layouts or send their schedules to Excel for further formatting. These improvements will make the workflow easier and meet required formatting based on office standards.

(This above is what is currently planned in the roadmap)

Re: Is Graphisoft listening to their users (us)?

mthd — Thu, 10 Apr 2025 05:12:28 GMT

Hey @Kalib Stewart, have you had confirmation from CI that AC30 would be the last SSA/FWD version ? Of course it will depend on when your version is up for renewal. I am getting a strong impression that it will end with AC29 from the latest email I got from CI. Looks like if we want AC30 or more we will need to convert to a subscription at the next renewal in 2026.

Re: Is Graphisoft listening to their users (us)?

Jp1138 — Thu, 10 Apr 2025 06:11:43 GMT

My Spanish distributor told me that, at the moment, Archicad 30 would be the final perpetual license. I told them i couldnt understand how thet couldnt be 100% sure. Always in motion the future is, I suppose 😅