topic Licencing Service Update in General discussions

Licencing Service Update

Lingwisyer — Fri, 25 Jul 2025 08:06:38 GMT

Updates licencing service, does not update the Licence Manager Tool to work with MFA...

Re: Licencing Service Update

Barry Kelly — Fri, 25 Jul 2025 08:42:32 GMT

Isn't MFA only for the GraphisoftID login?

It is activated only in the Graphisoft ID portal.

Only the Graphisoft ID holder can activate it (although company admin cad deactivate it for any user).

Barry.

Re: Licencing Service Update

Lingwisyer — Sat, 26 Jul 2025 11:43:29 GMT

You cannot log into the License Manager when you have MFA active so you cannot use software licenses. Without login in, I cannot see available software licenses. I use a dongle at work, but it means I cannot just jump on at home without prior organisation.

https://community.graphisoft.com/t5/Licensing/Licence-Manager-Sign-In/m-p/646166

Re: Licencing Service Update

Barry Kelly — Sun, 27 Jul 2025 05:12:32 GMT

I see.

You don't want to leave the software license attached to your home machine, because someone else in the office may need to use it.

And you can't sign in to License Manger to control the software license when MFA is active in your Graphisoft ID because LM doesn't allow it.

So only option is to turn MFA off, and that defeats the purpose of having it in the first place.

Have you asked Central Innovation about this?

If there will be an update to LM to allow MFA sign-in?

Looks to me as if Graphisoft have just thought about MFA for logging into GraphisoftID website to control cloud licenses.

They seem to have forgotten you need to use Graphisoft ID to sign in to LM as well.

Barry.