topic Re: Major visual lag in properties palette in General discussions

Major visual lag in properties palette

Claudiu Serban — Thu, 15 Oct 2026 10:52:59 GMT

The entire properties pallete lags like crazy, on both AC29 and AC30, tested on both macOS Tahoe and Golden Gate, on a M1 Max MBP and on a M4 Pro mac mini. I tested it even on a fresh AC30 installation, with the default template.

The more properties you have, the bigger the lag.

Uplodaded a video on a random hosting site.

https://savedly.net/f/62pcyfzn

The lag, as you can see, happens even when the palette opens.

AC 28 works perfectly, so something must have happened in the 28->29 time.

Sorry its a dupe of my beta forums post, but since thats over, i still want to elevate this somehow.

Re: Major visual lag in properties palette

Lee Hankins — Thu, 15 Oct 2026 13:31:59 GMT

I've noticed the same behaviour.

Re: Major visual lag in properties palette

Lili Nyiregyhazi — Mon, 19 Oct 2026 11:56:58 GMT

Hi Claudiu!

We're sorry you're experiencing this performance issue. Please contact your local partner or submit a technical support ticket at support.graphisoft.com so we can investigate the issue.

Thanks,

Lili

Re: Major visual lag in properties palette

Claudiu Serban — Mon, 19 Oct 2026 14:12:18 GMT

Thanks for your reply. Unfortunately there is no way to submit a technical ticket on the support site.

Do i really have to talk to my reseller? 😞

Re: Major visual lag in properties palette

Lee Hankins — Mon, 19 Oct 2026 15:49:26 GMT

I've contacted our local support. I'll update this thread once I receive feedback.

Re: Major visual lag in properties palette

Barry Kelly — Tue, 20 Oct 2026 01:10:18 GMT

@Claudiu Serban wrote:

Thanks for your reply. Unfortunately there is no way to submit a technical ticket on the support site.

Do i really have to talk to my reseller? 😞

Yes, unfortunately that is the way it works for some regions.

I have asked the same question myself.

Barry.