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2023-11-27 06:44 PM - last edited on 2023-11-30 02:00 AM by Laszlo Nagy
Hi Team,
After doing all the steps on this Installation I have encountered this issue where the engine will start and around 2 % will pop the message: Sorry we couldn't generate the Image. The generation Process has ran onto an error. Please check the AI Server Window for further details. I already gave TERMINAL full access to my MAC and also went to the process of running run.sh.I have try the 2 VRAM modes and is the same issue. I left the dpi 800 x 600 too > We even lower the prompt strength to see if this could help and nothing. I kind of lost right now....Need help
Thanks
Cristian Rosa
Professional Service Consultant, Graphisoft North America
Graphisoft Certified BIM Manager
2023-11-28 02:42 PM
Hi Cristian,
Thanks for the question.
I see your screenshot was made when the engine was in HighVram mode, please try the add-on in low Vram.
On the AI Visulaizer UI:
- stop the engine (the button next to the 'Start AI Engine') and wait a minute
- uncheck the 'Start in High Vram mode' checkbox
- Start AI Engine (and wait for it to start)
- generate a picture
Thanks,
Technical Support Engineer
2023-11-30 04:39 PM - last edited on 2023-12-03 04:28 PM by Laszlo Nagy
Thanks for the suggestion, Norbert. I'm still getting an error after following your steps. I tried unchecking the Start in High VRAM mode and still have the same issue. What could I be missing right now? I do need this tool. Our clients have already reached out and are asking for a demonstration. Additional info: Macpro M1 with 16 GB in IOS Sonoma. Specs below:
Thank you for the support
Cristian Rosa
Professional Service Consultant, Graphisoft North America
Graphisoft Certified BIM Manager
2023-12-19 07:48 AM
Hi!
I also have the same problem. I've tried with a new and clean project. Small, rectangular house with a simple roof. Still get the same message. I'm running AC on a Windows Surface Bokk 2 with NVIDIA GeForce GTX 1060.
2023-12-28 11:52 AM
Hi Bjorntore,
Thanks for the question.
Please try the add-on in low Vram.
On the AI Visulaizer UI:
- stop the engine (the button next to the 'Start AI Engine') and wait a minute
- uncheck the 'Start in High Vram mode' checkbox
- Start AI Engine (and wait for it to start)
- generate a picture
If it still fails please share a screenshot of the Command Prompt window with us.
Have a happy New Year!
Kind regards,
Technical Support Engineer