BIMx Issues

[win-q]

I am using AC26 and exported to a BIMx file. The sheets were visible in BIMx and when I tried to open in 3D, this is the message I got:

"This Hyper-model was created in an unsupported version of Archicad. Please install the latest Archicad update and reexport your model. (Error: missing bounding box)"

Not sure what to do, any help?

[Barry Kelly]

Could it be that somehow you are using an older version of BIMx Desktop that does not open a 26 file?

Check you have the latest BIMx Desktop viewer.

Or you can install it now as an app that will get automatic updates.

https://community.graphisoft.com/t5/BIMx/BIMx-Desktop-Viewer-has-moved-to-online-stores/ta-p/386809

Barry

[win-q]

I am currently using the most recent update of BIMx on the phone/tablet/mac. It opens the file and I can view the drawings but nothing in 3D. 

On the phone I am using version 2023.5060

[Barry Kelly]

---

@win-q wrote:

I am currently using the most recent update of BIMx on the phone/tablet/mac.

---

You tagged your post "BIMx Desktop".

Should have used "Mobile" - I will edit your post.

I have the same app but only an old model that was just the 3D and not a hyper-model.

It opens fine.

But I can not download the demo hyper-model - says my browser is not compatible.

Maybe my phone is too old.

So I won't be too much help with the mobile app sorry.

Barry.

[Roland Szabo]

Hi, please send the model to bimx@graphisoft.com. Our support team will investigate this issue with high priority. The web application on iOS/iPadOS is not supported currently - see more details in this comment. To import models to the iOS app, scroll down to Download by tapping above the web app's frame:

We plan to enable scrolling on the full interface soon.

[BJC]

I have the same.

Achicad 27 (up to date) / BimX 2023.5323

Hyper model published. Shows all 2D plans etc but when clicking "Show in 3D" I get ...

This Hyper-model was created in an unsupported version of
Archicad. Please install the latest Archicad update and reexport
your model. (Error: missing bounding box)

[Karl Ottenstein]

So, did you follow Roland's directions from Sept 21 in this thread?