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SOLVED!

3D Window Explore Spazzes Out

Gerry Leonor
Advisor
our current Work From Home Setup for the office is using a work VPN & logging onto our office workstations via Window Remote Desktop Connection.

the one thing I found, on day one, is that when i go to the 3D window, start Exploring, & the moment I look
around with the mouse, the view spazzes out.
"Spazzes out" is a scientific term. i was about to describe something that involves John Lennon & whatever he had while writing Lucy in the Sky with Diamonds & Walter White, sitting next to him, with a fresh pack...but i'll spare people with my futile attempt at humour.

link below is a video that shows the experience.

https://1drv.ms/u/s!AgnwiRVSv3c_la43vh-nm5yUYpcZEw?e=DhdP9z

the last 7 or 8 seconds is me trying to move the mouse 1mm per 2 seconds to try & calm the camera down 42,000 notches...

i hope the link works. i think you may have to download it -- no preview, unfortunately.
AC25 | Win10 | 64 bit | 16Gb RAM |Intel i7 8700 @ 3.20Ghz

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15 REPLIES 15
alexandregrignon
Participant
We also encountered problems in 3D with the same type of connection (VPN + Remote Desktop).

We fixed it by updating the NVIDIA graphics drivers.
Gerry Leonor
Advisor
i'm wondering if anyone who uses the 3D mouse made by 3DConnexion has any spazzing issues with the 3D window. i can't do my usual 3D flythrough exploration of my model when i'm working from home because of the constant spazzing out of the window when i activate the 3D Flythrough, but with the 3D mouse, the Flythrough isn't even activated & you can still explore the model.

https://www.amazon.com.au/3Dconnexion-SpaceMouse-Compact-3D-Mouse/dp/B079V4PXYD/ref=sr_1_5?dchild=1&...

also, i did you guys a favour by already searching for "3D mouse" on Amazon & finding the link to the exact product. you're welcome.
AC25 | Win10 | 64 bit | 16Gb RAM |Intel i7 8700 @ 3.20Ghz

come join our unofficial Discord server
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Erwin Edel
Rockstar
3D exploration does not work at all with remote desktop.

It's not related to your 3DConnexion device. I get the same problems with a 'normal' mouse.

The problem has to do with the way OpenGL is supported (or lack thereof) through remote desktop.

The workaround from AC23 onwards (I think?) is to press J for Joystick. Which will but a circular dot on your screen to control the turning of the camera.
Erwin Edel, Project Lead, Leloup Architecten
www.leloup.nl

ArchiCAD 9-26NED FULL
Windows 10 Pro
Adobe Design Premium CS5
Erwin Edel
Rockstar
I will add that using the joystick mode is a poor substitute for the productivity I have with exploration on a non remote desktop setup in the office.
Erwin Edel, Project Lead, Leloup Architecten
www.leloup.nl

ArchiCAD 9-26NED FULL
Windows 10 Pro
Adobe Design Premium CS5
Lingwisyer
Guru
Try out Parsec. I have had none of the issues I have had with WRDP or Teamviewer. Video compression is also much better with Parsec vs Teamviewer.



Ling.

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Self-taught, bend it till it breaksCreating a Thread
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Gerry Leonor
Advisor
thank you -- i understand that the 3D Explorer doesn't work because it's OpenGL that messes up.
but my follow-up question was regarding the use of the 3D mouse peripheral & whether a user, working from home & remote-desktopping into their workstation, is able to use it to explore the 3D window as smoothly as 3D explorer without having to activate the function & just by simply using the peripheral.

TL;DR

is there anyone with a 3DConnexxion 3D mouse that's used it at home while remote-desktopping into their PC at work? how has their experience been?
AC25 | Win10 | 64 bit | 16Gb RAM |Intel i7 8700 @ 3.20Ghz

come join our unofficial Discord server
https://discord.gg/XGHjyvutt8