Archicad does not appear in twinmotion after importing it

[MASAM]

Hi, does anyone know how to solve this problem?

I tried importing the Archicad file into twinmotion via datasmith file and also directly synchronizing with direct link, but the model does not appear after importing it. There is a layer of the file that appears with the materials, but no matter how much i zoom in or try to scale it up, nothing is there. I also tried importing it with different export settings in Archicad, but nothing seems to work... I also tried saving it as Wavefront file and when I look at the file on my desktop, you can see the structure, but once I import it, again, there is nothing there. I have never had this problem before and I am going crazy, trying to figure what I am doing wrong.

If someone knows how to solve this, please help me.

Im attaching screenshots of twinmotion after importing it, a Wavefront file on my desktop and an Archicad screenshot.

[Laszlo Nagy]

As the Archicad -Twinmotion Connection is developed by Epic Games, it may be more productive to raise this issue on their forum, you will probably get help on this issue sooner:

https://twinmotionhelp.epicgames.com/s/topic/0TO4z000000omvnGAA/datasmith?language=en_US&tabset-9138...

[Barry Kelly]

I think it might just be that it is not in the default Twinmotion viewing area.

I am sure there is a way to do something like a zoom to model, but I don't use it enough to remember the exact command.

Barry.

[MASAM]

Okay, thank you! I will write there, maybe they will understand the issue better. 😊 

But I think it has something to do with visibility in Archicad... I merged 2 files in Archicad and the one I am trying to import in twinmotion (the screenshot one)  is also invisible in Archicad 3d perspective of the merged Archicad files, even though, in plan there are walls, slabs... ( and all the layers are turned on.)

Do you maybe know what I am doing wrong in Archicad that it is also invisible in 3d? 

[Laszlo Nagy]

There are many things that can cause elements to be not visible in 3D, check this thread:

https://community.graphisoft.com/t5/Design-forum/Walls-in-schedule-but-not-in-model/m-p/225570/highl...