We got confirmation that the upgrade to BIMcloud Basic has been discontinued.
Graphisoft: this is a hugely boneheaded move on your part. And the first one that I've ever felt the need to rant about in a public forum.
What are you thinking?
We don't want to have our projected hosted on your servers, but are getting advise from your Tech Support team that we might benefit from the features in BIMcloud.
Furthermore, you BIM Manager Course Team describe it as a product.
FAIL. FAIL. FAIL.
I don't think BIMcloud Basic has been discontinued instead it was compiled into one BIMcloud Installer file. When the installer file is run during the setup you can choose the BIMcloud Basic version and it'll work the same as the previous versions.
See https://helpcenter.Graphisoft.com/Graphisoft-archives/83073/ for guidance in which at step "select product plan" you can choose BIMcloud Basic here.
There are three tiers of BIMcloud:
BIMcloud Basic which you can install in house and is managed by the user.
BIMcloud (we refer to it as premium in the UK) which again can be installed in house and managed by the user or hosted on cloud services.
BIMcloud SaaS (Subscription as a Service) which is a paid subscription to Graphisoft in which the server is hosted by Graphisoft.
Is this not the same in the USA?
I panicked when I saw this. I am pretty sure we have BIMcloud Basic, looked at the SaaS version but cannot justify the expenditure at present. What's the difference with BIMcloud and BIMcloud Basic? We installed it years ago when it was BIM Server and kind of lost track of how it has evolved.
@MscottSaaS stands for "Software as a Service" (meaning a hosted product) ... NOT "Subscription as a Service". Instructors in the BIM Manager Course also incorrectly call it Subscription as a Service. Of course, typically SaaS is done via subscription, which may be where the confusion steps in. But, worth not muddying the waters 🙂
Friday's Cross-Canada Internet outage is one sure reason why the BIMcloud product should be sold and supported here in North America. No market for it? Sorry, but that is a pretty lame rationale you've offered.
Thank you for posting your feelings. It appears there is a misunderstanding. BIMcloud Basic and BIMcloud Saas are the two products sold in North America. Our Key Accounts team has a meeting with your firm leadership next week to discuss this topic. We can address any questions at that time.
For others on this thread, BIMcloud Basic has not been discontinued.
@Aaron Bourgoin wrote:
It's not a misunderstanding. My original post in this thread never referred to BIMcloud Basic. Anyone's interpreting my reference BIMcloud was their own.
Are you sure?
Yes Barry, In other GS Sales markets, there is an upgrade from BIMcloud Basic to BIMcloud. I was told originally that the upgrade had been discontinued. Then I was told that it wasn't discontinued, but rather just not offered in North America.