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BIMcloud appears with a yellow icon

Hi, on the server when BIMcloud basic is installed the icon appears yellow (see attached image) The option to open BIMcloud Manager is greyed out. Through the browser I can access Manager and there are no warnings. We can access and work without problems, but this is worrying... how to solve this?
Mac OSX 10.15.7 | AC 24 INT 5000 FULL
1 REPLY 1

Noemi Balogh
Community Admin
Community Admin
Hi,

I believe the BIMcloud Monitor should be restarted. I think it will solve your issue. (worst case: restart whole computer.)

Kind regards,
Noémi

Noémi Balogh

Customer Engagement Expert, Community Admin

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