2022-05-07 08:32 PM
I am signed in as Admin to my BIMcloud as a service and for some reason i do not have a button in Users to delete users... I even created a new user not connected to a project and still there is no button to delete the user.
.... any thoughts anyone?
2022-05-08 12:34 AM
Hi Gary. If it did let you delete the 'you' that was the only admin account, that has to be a bug... It should never allow all admins to be deleted (if it did, make sure your support team reports it as a bug)... or is the other 'real' user shown in your screenshot an admin? If so, then maybe Isadora can just make you an admin again?
2022-05-08 02:38 AM
Isadora does not have delete privileges either.
2022-05-09 08:24 AM
This is a known case with BIMcloud as a Service, unfortunately you can lock out yourself any time with deleting yourself from the proper groups, deleting proper roles, etc. @gdford - Technical Support will be able to fix your permission.
Noémi Balogh
Community Expert, Admin
2022-05-09 04:43 PM
Apparently that is exactly what i did.
Graphisoft reset the account and all is now working