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Bimserver not accessable.

justdhruv
Participant
My bim server is not accessible. Any ideas?

I have reinstalled it couple of times. I am running another bimserver for AC21, just fine
ArchiCAD 20. MacBook Pro 17", 2010
+ core i7 4970k Hackintosh
2 REPLIES 2

Hello justdhruv,

BimCloud software is on your computer ?
BimCloud software is on another computer ?
BimCloud is into your office or far far away ?
Are your collaborators far far away ?

If you try to do remote work for a collaborators.
Your modem is like a security guard who protects your client's home network.

To access a computer station (BimCloud server for example) you have to know :
- your client's modem public IP (and not its local IP)
- your client's BimCloud port (80 like example below)
- change client's modem port parameter to allow access



You may be at the computer at the bottom right
Christophe - FRANCE
Archicad Designer and Teacher
Archicad 15 to 25 FRA FULL

OS 11.6 Big Sur - MacBook Pro 2015 - 16Go RAM
"Quality is never an accident ; it's always the result of an intelligent effort" John Ruskin

Noemi Balogh
Community Admin
Community Admin
Hi,

Did you configure an external location for your snapshots?

If your answer is yes, then the issue is that you turned on a BIMcloud only feature in BIMcloud Basic, which blocks your BIMcloud Server to run.

Please check out: https://helpcenter.graphisoft.com/knowledgebase/87062/

Kind regards,

Noémi Balogh

Customer Engagement Expert, Community Admin

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