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About model and data exchange with 3rd party solutions: Revit, Solibri, dRofus, Bluebeam, structural analysis solutions, and IFC, BCF and DXF/DWG-based exchange, etc.
SOLVED!

CI installer update error

Yvonne
Advocate
Has this happened to anyone before?
AC26 | Win11 | 64 bit | 32Gb RAM | Intel i9-9900K @ 3.60GHz
1 ACCEPTED SOLUTION

Accepted Solutions
Solution
henrypootel
Graphisoft Partner
Graphisoft Partner
Hi - yeah if you have this sort of issue, you can always just log a support ticket with us to get help.
If you haven't already though, probably the easiest solution to your problem would be to just redownload the installer using one of the links below:

Mac OS: https://www.mycadimage.com/Downloads/PublicInstaller?os=mac
Windows: https://www.mycadimage.com/Downloads/PublicInstaller?os=pc
Josh Osborne - Central Innovation

HP Zbook Studio G4 - Windows 10 Pro, Intel i7 7820HQ, 32Gb RAM, Quadro M1200

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2 REPLIES 2
Barry Kelly
Moderator
Probably best to contact Central Innovation to see if it is a problem at their end.

Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Solution
henrypootel
Graphisoft Partner
Graphisoft Partner
Hi - yeah if you have this sort of issue, you can always just log a support ticket with us to get help.
If you haven't already though, probably the easiest solution to your problem would be to just redownload the installer using one of the links below:

Mac OS: https://www.mycadimage.com/Downloads/PublicInstaller?os=mac
Windows: https://www.mycadimage.com/Downloads/PublicInstaller?os=pc
Josh Osborne - Central Innovation

HP Zbook Studio G4 - Windows 10 Pro, Intel i7 7820HQ, 32Gb RAM, Quadro M1200