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Cigraph installation blocked by Java

I am trying to load Cigraph Archisuite for AC19 for an AC19 project requiring Architerra. It won't load on Chrome and when trying it with Explorer, I get the following error message: 'Application blocked by Java Security'.I've checked Java and security settings are as per normal. I've tried entering Cigraph as an exception to let it through the system, but don't know the correct syntax or file name to use. At the moment it seems that Cigraph will not load on PC's that use Java but there might be way round. Cigraph are slow to respond. Any suggestions?
Cornelis (Kees) Wegman

cornelis wegman architects

AC 5 - 25 Dell XPS 8940 Win 10 1TB SSD 2TB HD RTX 3070 GPU
Desktop: Archicad 5.5 - 25, Win10 64, Core i7 , 16 GB RAM, NVidia GTX560 Ti, 1.5TB HD, 500GB SSD

Laptop: Archicad 16 - 24, Win10 64 Core i7, 8GB RAM, 2GB NVidia GT 540M

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