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I can´t rename or delete a new surface that I jus created

Rob_JP
Newcomer
So, I´m working in a project (teamwork), I was creating new surfaces, but at the moment to rename it or delete it, it won't let me do any of the options, as I'm working in teamwork, I reserved the surface and it won't work either. any one knows why this is happening
1 ACCEPTED SOLUTION

Solution
Barry Kelly
Moderator
Please do not double post for the same problem in different sections of the forum.
I have deleted the other post.

I would say it is a permission setting for your teamwork profile.
I don’t use teamwork so can’t say exactly what.
Either the surface attributes have not been reserved or you profile does not have the privelliges to alter attributes.

Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

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3 REPLIES 3

Solution
Barry Kelly
Moderator
Please do not double post for the same problem in different sections of the forum.
I have deleted the other post.

I would say it is a permission setting for your teamwork profile.
I don’t use teamwork so can’t say exactly what.
Either the surface attributes have not been reserved or you profile does not have the privelliges to alter attributes.

Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

View solution in original post

Rob_JP
Newcomer
Barry wrote:
Please do not double post for the same problem in different sections of the forum.
I have deleted the other post.

I would say it is a permission setting for your teamwork profile.
I don’t use teamwork so can’t say exactly what.
Either the surface attributes have not been reserved or you profile does not have the privelliges to alter attributes.

Barry.
Sorry for the double post, it was my first time in the forum

Noemi Balogh
Community Admin
Community Admin
Hi Rob,

Based on your screenshot, the Surface Settings dialog is not reserved by you (or anyone else).

To be able to modify, as Barry said, you must reserve the elements first, and also should have the right permissions (Lead Architect and Server Administrator users automatically have these, but you can configure custom roles as well.)

Kind regards,
Noemi

Noémi Balogh


Customer Engagement Expert, Community Admin

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