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Missing "Download & Open from BIMcloud..." button - BUG

Algimantas Kuprenas
Enthusiast

Hi,

 

For most of office and remote users have missing button "Download & Open from BIMcloud..." that is located in:

 

File > Open > Download & Open from BIMcloud... is Missing. People cannot open files from BIMcloud server 😞

 

Download & Open from BIMcloud... MISSING.jpg

 

AC25 build 4013 INT & AC25 build 4013 NOR versions.

 

This is how it should look like in picture below.

AlgimantasKuprenas_0-1644400125967.png

 

GRAPHISOFT BIM Manager Training Week attendee
ArchiCAD v9 - v25 INT / NOR
i5-12600 @ 5.0Ghz, 32GB ram, GeForce GTX 1060 (6GB)
NVMe SSD - Read - 3 GB/s, Write - 2GB/s, Windows 10
ArchiCAD Discord channel: https://discord.gg/VcXcNChkKe
1 ACCEPTED SOLUTION

Solution
Noemi Balogh
Community Admin
Community Admin

This feature requires BIMcloud User Licenses. If you are not connected to aBIMcloud or BIMcloud as a Service tenant, the menu is not available.

Noémi Balogh

Customer Engagement Expert, Community Admin

View solution in original post

4 REPLIES 4

Noemi Balogh
Community Admin
Community Admin

Which BIMcloud version do you use? If it is BIMcloud Basic, then it is valid that you can't see this menu,

Noémi Balogh

Customer Engagement Expert, Community Admin

Hello,

 

We are using several servers one of them in full BIMcloud client and another is BIMcloud basic. How this issue can be connected to BIMcloud server type, how Archicad knows which servers I'am planning connect to ?

GRAPHISOFT BIM Manager Training Week attendee
ArchiCAD v9 - v25 INT / NOR
i5-12600 @ 5.0Ghz, 32GB ram, GeForce GTX 1060 (6GB)
NVMe SSD - Read - 3 GB/s, Write - 2GB/s, Windows 10
ArchiCAD Discord channel: https://discord.gg/VcXcNChkKe

Solution
Noemi Balogh
Community Admin
Community Admin

This feature requires BIMcloud User Licenses. If you are not connected to aBIMcloud or BIMcloud as a Service tenant, the menu is not available.

Noémi Balogh

Customer Engagement Expert, Community Admin

Algimantas Kuprenas
Enthusiast

But why this is unavailable in Archicad while you can still go to browser and download these files from there, just it takes more time. Maybe this function can be available does not matter what license you have.

GRAPHISOFT BIM Manager Training Week attendee
ArchiCAD v9 - v25 INT / NOR
i5-12600 @ 5.0Ghz, 32GB ram, GeForce GTX 1060 (6GB)
NVMe SSD - Read - 3 GB/s, Write - 2GB/s, Windows 10
ArchiCAD Discord channel: https://discord.gg/VcXcNChkKe

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