2021-07-23 12:37 PM - last edited on 2022-11-05 07:07 AM by Barry Kelly
2021-07-27 03:43 PM
Noémi Balogh
Community Expert, Admin
2021-12-07 12:18 PM
Hello! I am having the same problem, but I don't understand the solution you described. Can you be more specific on the steps that I have to make in "repairing" Archicad to find the right places,
Thank you!
2021-12-08 01:49 PM - edited 2021-12-11 05:50 AM
Dear Andreea,
I am sorry to hear about your issue, thanks for your question!
Here I send you the steps to repair Archicad:
1 - Close all open Archicad instances;
2 - Run the Archicad installer
3 - Allow the app to make changes on your device
4 - Click on next on the first installer window
5 - Now if you are using version 20 or older, choose the repair option and then hit Next; If this version is newer than 20, clicking on Next will automatically repair Archicad installation.
6 - Wait the repair process to finish and close the window
Note that repairing Archicad will set the application back to its default state. Please make sure to save all customized information before repairing it. Also, it will be necessary to install again the updates after the repair.
Another possible way to solve the issue reported is deleting the TWDataOptions.xml file. You may find it here: /Users/<username>/Library/Application Support/GRAPHISOFT/TW Data/TWDataOptions.xml
I hope my answer has helped you understand the repair tool and solve the issue. Please let me know if my suggestion has solved your problem.
Best regards,
Kaíque
2023-01-28 01:21 PM
Hello,
i am experiencing the same Problems. Repairing and also reinstalling Archicad didn't help me.
Do you have any further Ideas what I could do? Or is there anything that I have to keep in mind when reinstalling?
Thanks, Jule