Teamwork & BIMcloud
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Teamwork reservation odd behavior

MMontgomery
Enthusiast
We are experiencing issues where team member A is showing that team member B has elements reserved, but team member B does not have them reserved.

When Team member A requests an element showing as being reserved by team member B, they receive the element reservation immediately and no message is received by B to grant the request.

This wasn't noticed until after the latest patch. Anyone else experiencing this?
AC 6-27 - Intel i9-9900K - RTX3090 - Windows 11 - 64GB RAM
1 REPLY 1
Greg Kmethy
Graphisoft
Graphisoft
MMontgomery,

Your description suggests that the server database is actually OK, but user A's local copy seems to have bad information stored. I would get user "A" to send changes, then "reload from server", then see if it fixes the problem, and does it come back or not.
Gergely Kmethy
VP, Customer Success, Graphisoft