Unable to update BimServer 18 to 5100

[Eduardo Rolon]

I keep getting the following error:

"BIM Cloud detected the same version of BIM Server already installed on this computer. BIMcloud cannot be installed".

[Eduardo Rolon]

When I try to either Share or Connect to BimServer I get the following:

"Your client is not compatible with the BIMcloud Manager
BIM cloud version : 18.0.0.3006
Client Version: 18.0.0.5100"

[Eduardo Rolon]

Suggestions?

[Laszlo Nagy]

Are we talking about the BIM Server or the separate BIM Server Manager application?

[Eduardo Rolon]

BIM Server.
I can log with the manager after installing 5100 and it indicates that the 18 Module is running 3008?.

[Laszlo Nagy]

Sorry, then I don't have any good suggestions besides a possible reinstall, then update again. Maybe cleaning preferences as well?:

http://helpcenter.graphisoft.com/troubleshooting/setup/preferences-cleaning/

[NCornia]

Eduardo,

BIM Server ≠ BIMcloud

It appears that you are trying to run the BIMcloud update on your BIM Server. Use the ArchiCAD-18-Update-5100 update on both ArchiCAD workstations and on the BIM Server. Same update since BIM Server is a free component of owning an ArchiCAD license.

However, I see the dilemma since the error in ArchiCAD refers to the BIM Server as BIMcloud Manager. I will bring this to the attention of the product team.

Best regards,

[Eduardo Rolon]

Nick,

We tried both the regular and the BIMcloud one. None worked.

[Steve Jepson]

I have similar problem where I can not install BIM Server because is says I need to remove an older program first. I tired and can see not trace of it but it must still be running some file I can't get to.

How can I delete all files of a BIM Server/BIM Server Manager/ BIM Cloud...?

[Anonymous]

Hi!
I have the same problem here.
I want to use BIM server (free one) and when try to share project it alerts me that bim server is older version 3006 instead of 5100 as archicad.

I have tried clean install of ArchiCAD.