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Collaborate forum

Work from Home - support from the community and GRAPHISOFT

Noemi Balogh
Community Admin
Community Admin
Hello everyone,

As more and more of us need to work from home, we all face different situation we haven't done before. We might be involved in social distance in real life, but not in the digital world!

We started a new forum here (Work from Home) in ARCHICAD-Talk to discuss every aspects of working from home. This forum will be also regularly checked by GRAPHISOFT employees, including myself, so let me introduce you who I am.

My name is Noémi, and I'm part of the Professional Services Team. I work for GRAPHISOFT Headquarters since 2016.

Some of you already met me in different Teamwork / BIMcloud related topics. I graduated as an Architect, so I'm also familiar with general ARCHICAD related topics.

Feel free to start a new discussion or ask questions - I'm sure, this community - including us, GS people as well - can help you somehow!

Kind regards,

Noémi Balogh

Customer Engagement Expert, Community Admin

20 REPLIES 20

Noemi Balogh
Community Admin
Community Admin
Hi Marian,

I guess you ordered only one license, but on BIMcloud as a Service you need at least as many licenses as many active users you have.

You should go back to the webshop to order further licenses.

I also suggest to check out our on-boarding article regarding BIMcloud as a Service to get better picture.

Kind regards,
Noémi

Noémi Balogh

Customer Engagement Expert, Community Admin

Marian Pristavu
Contributor
Thank you,

That must be the problem.
If I understand well, my colleagues have to create a BIMcloud account exactly like I did?

Marian

Noemi Balogh
Community Admin
Community Admin
Marian wrote:
Thank you,

That must be the problem.
If I understand well, my colleagues have to create a BIMcloud account exactly like I did?

Marian
No, log in with your account and order further licenses. For your colleague, you need to create the user inside BIMcloud - like you can do in regular BIMcloud or BIMcloud Basic.

Noémi

Noémi Balogh

Customer Engagement Expert, Community Admin

Marian Pristavu
Contributor
Thank you Noémi.
It works now.

Marian

Anonymous
Not applicable
Hi, I just get BIMcloud set up everything import a project and start to work but when my mate try to join in this teamwork he receive this message “Can’t connect to BIMcloud server”. Can someone help me with this problem?

Noemi Balogh
Community Admin
Community Admin
Valeriu wrote:
Hi, I just get BIMcloud set up everything import a project and start to work but when my mate try to join in this teamwork he receive this message “Can’t connect to BIMcloud server”. Can someone help me with this problem?
Hi Valeriu,

Welcome to the world of BIMcloud!

I think your team mate's issue is that he cannot connect to your computer, as he is on a different network.

I recommend you to check out these links:
https://helpcenter.graphisoft.com/knowledgebase/126774/
https://helpcenter.graphisoft.com/knowledgebase/43354/
https://helpcenter.graphisoft.com/knowledgebase/126923/

Or, if you don't want to bother yourself with networking, you might be interested in our current 60-day free BIMcloud as a Service offer:
https://www.graphisoft.com/covid-19/
https://helpcenter.graphisoft.com/knowledgebase/126870/

Kind regards,

Noémi Balogh

Customer Engagement Expert, Community Admin

Steve Jepson
Advisor
nbalogh wrote:
Hello everyone,

As more and more of us need to work from home, we all face different situation we haven't done before. We might be involved in social distance in real life, but not in the digital world!

We started a new forum here (Work from Home) in ARCHICAD-Talk to discuss every aspects of working from home. This forum will be also regularly checked by GRAPHISOFT employees, including myself, so let me introduce you who I am.

My name is Noémi, and I'm part of the Professional Services Team. I work for GRAPHISOFT Headquarters since 2016.

Some of you already met me in different Teamwork / BIMcloud related topics. I graduated as an Architect, so I'm also familiar with general ARCHICAD related topics.

Feel free to start a new discussion or ask questions - I'm sure, this community - including us, GS people as well - can help you somehow!

Kind regards,

Working from home is easy. Doing it with TeamWork is another matter. There are encumbrances that can't always be fixed at Graphisoft or by TeamWork users.
https://archicad-talk.graphisoft.com/viewtopic.php?p=317143#p317143

ArchiCAD 25 5010 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49- Multilight 2 - Adobe Acrobat Pro

Lingwisyer
Legend
Steve wrote:
There are encumbrances

The ideal situation would be that if all of your staff can run a local copy of any required programs. In this way the VPN is just to access network files / licences, rather than the user's office computer as is the example in the linked thread.



Ling.

AC22-23 AUS 7000Help Those Help You - Add a Signature
Self-taught, bend it till it breaksCreating a Thread
Win10 | R5 2600 | 16GB | GTX1660 

Noemi Balogh
Community Admin
Community Admin
Steve wrote:
Working from home is easy. Doing it with TeamWork is another matter. There are encumbrances that can't always be fixed at Graphisoft or by TeamWork users.
https://archicad-talk.graphisoft.com/viewtopic.php?p=317143#p317143
This is true - you can learn many new "expressions" while using remote desktop on a daily basis. : )

Actually, the 3D navigation could be horrible, but to address this issue, we implemented a new joystick feature in Archicad 23 5003 and Archicad 24: https://helpcenter.graphisoft.com/knowledgebase/127410/

If you have one of these versions, it worth the try. It works pretty similar like what BIMx has, and can be a great help to check the model in 3D in my opinion.

Noémi Balogh

Customer Engagement Expert, Community Admin

Steve Jepson
Advisor
Thanks. I will check out the Joystick. But it seems like it might be a deal breaker to me since you when in Joystick mode, you cannot edit the model or use any of the commands. I like to *work* in 3D as much as possible.

ArchiCAD 25 5010 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49- Multilight 2 - Adobe Acrobat Pro

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