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remote connection diagnostic help

lparke
Contributor
been struggling with remote connection for ~18 months now. AC13 crashed repeatedly without a bug reporter upon opening the .twlink file. AC14 at least attempts to connect and gives me attached diagnostic help. I've confirmed the 4 ports required to be open (6005, 14001, 14002, 14003) are indeed open. But now it asks for port 0 to be open? I suspect if i ask our firewall to open port '0' that won't solve the underlying issue. We outsource most of our IT and in classic "Nick Burns" style the security software guy points to the router firewall and the router firewall guy points to the security software or my home machine.

Any suggestions?
ArchiCAD v26 (since v11)
MacBook Pro M1 Max, 64GB
MacOS Monterrey
1 REPLY 1

Erika Epstein
Booster
Get in touch with tech support at Graphisoft US.
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System

"Implementing Successful Building Information Modeling"

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