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Design forum

AC26 crash issue after navigating to publisher sets.

Gurksnis
Participant

Hello,


I'm getting some serious crashes after I go to the publisher sets and navigate through it:

Steps that makes a file to crash:

Gurksnis_3-1661517805043.png

 

 

 

Gurksnis_0-1661517401847.png

 

After pressing "repair" I get this:

 

Gurksnis_1-1661517437074.png

 

And my project file comes corrupted, which means I've no longer able to open backup files. After a lot of time to restore all steps in the project before this error I'm still unable to use publisher because of the AC crashes everytime I do these 2 steps.



I'm writing and hoping that Graphisoft will fix this as soon as possible.

1 ACCEPTED SOLUTION
4 REPLIES 4

Solution
Barry Kelly
Moderator

Is it just that one file or does it happen to all files?

If just that file, have you tried the 'Open & Repair' option on the file yourself?

If that does not work, have you sent the file to your local support for them to look at?

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

@Barry Kelly ,

'Open & Repair' has worked just fine.

Apparently, something was bad with my file. 

 

 

But, these two 

 

Gurksnis_0-1661754801850.png


is still a mystery for me.

Anyways, thank you! 

I have never come across that 'Project Data Error' message (touch wood!).

 

The 'cannot create temporary documents' could be a user permission problem depending on where it is trying to save the files, or maybe a full hard drive?

But that is just a bit of a guess.

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Hello,

Also having similar with Teamwork file that crashes.

How it happens:
1. In "Publisher Set" Creating new folder with layouts to be published;
2. Making SEND/RECIEVE, Release ALL;

3. Closing Teamwork project;
4. When trying to open teamwork project again ArchiCAD crashes. No one can open project in Teamwork.

If I download *.pln from BIMcloud and try to open it crashes. Open and Repairs fixes file for that period of time, but If I add new folders or elements in Publisher Set same crash occurs.

GRAPHISOFT BIM Manager Training Week attendee
ArchiCAD v9 - v26 INT / NOR (4019)
i5-12600K @ 5.0Ghz, 32GB ram, GeForce GTX 1060 (6GB)
NVMe SSD - Read - 3 GB/s, Write - 2GB/s, Windows 11
ArchiCAD Discord channel: https://discord.gg/VcXcNChkKe

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