I HAVE THE US VERSION AND THE UPDATE IS GIVING ME THE ERROR MESSAGE THAT ITS THE WRONG LANQUAGE. HELP PLEASE BEEN WAITING FOR MONTHS TO GET BLUEBEAM CONNECTION REESTABLISHED
I think what might have happened, is that maybe you have downloaded the INT version of the installer instead of the USA version (or maybe you have a Solo version, for which we have not released the update yet, it is only available for the FULL versions). Here's a direct download link
to the USA installer for Windows (and here's the macOS version
just to be safe). Please try to install the update with this, and see if it works this time.
PS. This is a community forum first and foremost, so you might not get help with your issues right away here. If you need instant help, I think it is a better bet to call your local support/distributor. They should be able to help you promptly.
Daniel Alexander Kovacs
Professional Services Consultant
For Troubleshooting and useful Tips & Tricks visit