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Archicad 6001 update crashes

Arch Willingham
Newcomer
I upgraded three machines from ARCHICAD-22-USA-Update-5009-1.0 to ARCHICAD-22-USA-Update-6001-1.0. Two of them will no longer start. They begin loading then the Graphisoft bug reporter pops up.

I ended up removing Archicad 22 , reinstalling the base version, then installing ARCHICAD-22-USA-Update-5009-1.0.

The report is shown below from C:\Users\me\GRAPHISOFT\BugReporting-22.


//================= BEGIN REPORT ======================

Fatal Error (process terminated)
NetBIOS name: xxxxxxxxxxxx
User name : me
Account name: me
Domain name : xxxxxx

Program Version: 22.0.0 R1 (6001) (64-bit)
Package Version: v2018 FULL USA 6001
Command Line: <ARCHICAD.exe -starter>
Process ID : 8548
Thread ID : 10284 (main)
OS Version : Windows Server (10.0) 10.0.17763 (64-bit)

Session start: 2019/06/29 17:03:13
System time: 2019/06/29 17:03:20

OpenGLRenderingCore::InitializeCoreProfile(): Device does not support OpenGL 3.3
(line 899)

Call stack:
0x00007FFDB0754121!GSRoot.dll + 82209 (BugRep_ReportError + 105 bytes)
0x00007FFD8D9159D9!Graphix.dll + 547289 (Graphix::IRenderingCore::GetVRAMSize + 1653 bytes)
0x00007FFD8D912DA1!Graphix.dll + 535969 (NewDisplay::IsCompoundImpl + 3461 bytes)
0x00007FFD8D915040!Graphix.dll + 544832 (Graphix::GetGLRenderingCore + 116 bytes)
0x00007FFD8D907C5A!Graphix.dll + 490586 (GraphixInit + 130 bytes)
0x00007FF6C426A995!ARCHICAD.exe + 26716565
0x00007FF6C4D68DEC!ARCHICAD.exe + 38243820
0x00007FFDB07AF08A!GSRoot.dll + 454794 (GS::Main + 46 bytes)
0x00007FF6C50456B8!ARCHICAD.exe + 41244344
0x00007FF6C5042DCB!ARCHICAD.exe + 41233867
0x00007FFDD7797974!KERNEL32.DLL + 96628 (BaseThreadInitThunk + 20 bytes)


//+=+=+=+=+=+=+=+=+ END REPORT +=+=+=+=+=+=+=+=+=+=+=+=+
Arch Willingham
1 REPLY 1

dkovacs
Graphisoft
Graphisoft
Hi,

I think you might be running into this issue:
https://helpcenter.graphisoft.com/knowledgebase/88102/

If the Bug Reporter comes up when ARCHICAD crashes, and you send in the report, I can verify if it is indeed the same issue, if you send me the Bug ID you get after sending in the report.

Regards,
Daniel Alexander Kovacs

Professional Services Consultant

GRAPHISOFT



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