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BUG? Plan view of railing does not match 3D

Jeff Galbraith
Participant
Anyone seen this before? The plan view representation of the handrail element of a guardrail object does not match it's 3D geometry view. Below is the Plan view. You can see that in plan it appears that the 2 handrails that come together at a corner do not align at their ends:


But when viewed in 3D they do align:


I assume this is a bug. Any other ideas what might be causing this? Dimensioning of handrails is very critical in architecture as there are strict codes that govern it. We really need to be able to rely on these objects being correct.

Thanks,
Jeff G
Archicad 23 USA (full), Macbook Pro (16-inch 2019)
3 REPLIES 3

Barry Kelly
Moderator
I am sure this has been mentioned here before, but I can't find the post.
And I can't remember what the outcome was (if there was one).

All I can suggest is to make sure you are using the latest library update and then if still a problem send it off to Graphisoft support.

Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Lingwisyer
Virtuoso
Bug: https://archicad-talk.graphisoft.com/viewtopic.php?p=318744#p318744

No news on fix.



Ling.
AC18-23 AUS 7000
Self-taught, bend it till it breaks.
Win10 | E5620 x 2 | 24GB | K2200

Nguyen Minh
Graphisoft Moderator
Graphisoft Moderator
Dear Jeff,

Thank you very much for the report and I am very sorry about the issue!

Without having the file, it's hard for me to tell exactly what might happen, but what you show here looks similar to what Ling pointed out. The defect looks like this:


If the extension is set to anything larger than 0, there will be a mismatch between 2D and 3D. Unfortunately, due to the complexity of the bug, we can only fix it in Update 2 for Archicad 25.

I am very sorry for the trouble that this bug is causing! Please let me know if you have any further questions.

Thank you very much for your understanding!
Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

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