BUG? Plan view of railing does not match 3D

[Jeff Galbraith]

Anyone seen this before? The plan view representation of the handrail element of a guardrail object does not match it's 3D geometry view. Below is the Plan view. You can see that in plan it appears that the 2 handrails that come together at a corner do not align at their ends:


But when viewed in 3D they do align:


I assume this is a bug. Any other ideas what might be causing this? Dimensioning of handrails is very critical in architecture as there are strict codes that govern it. We really need to be able to rely on these objects being correct.

Thanks,

[Barry Kelly]

I am sure this has been mentioned here before, but I can't find the post.
And I can't remember what the outcome was (if there was one).

All I can suggest is to make sure you are using the latest library update and then if still a problem send it off to Graphisoft support.

Barry.

[Lingwisyer]

Bug: https://archicad-talk.graphisoft.com/viewtopic.php?p=318744#p318744

No news on fix.



Ling.

[Minh Nguyen]

Dear Jeff,

Thank you very much for the report and I am very sorry about the issue!

Without having the file, it's hard for me to tell exactly what might happen, but what you show here looks similar to what Ling pointed out. The defect looks like this:


If the extension is set to anything larger than 0, there will be a mismatch between 2D and 3D. Unfortunately, due to the complexity of the bug, we can only fix it in Update 2 for Archicad 25.

I am very sorry for the trouble that this bug is causing! Please let me know if you have any further questions.

Thank you very much for your understanding!
Best regards,
Minh

[Hiro]

Hello. 

I have seen a similar problem with Archicad 25 build 4013 INT FULL. I am wondering if this is a bug that has been checked before. 

For instace, when the handrail ends at 300mm away from the last step in elevation, the floor plan says 333mm which is wrong. 

Seemingly if the full return is chosen for the end and it is placed in slope, the presentation in floor plan goes wrong.  

[Minh Nguyen]

Dear Hiro,

Thank you very much for the report and I am very sorry for the issue!

Based on the screenshots and description, it looks very similar to the defect mentioned above. I could confirm that it still happens in AC25 Update 2, so I opened a case in our support system for further investigation. As soon as I have an answer, I will let you know!

Best regards,

Minh