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Design forum

Favorite - library

Polar Bear
Contributor
Hello Experts,
Maybe easy question:
I am not able to save certain library items onto favorite: such as some doors and some windows.
What i am doing wrong???

Thanks a lot!

Kind Regards
Martin
Archicad 25 - 5010
Macbook pro 13" /Big sur 11.4 + External 4K 27"
4 REPLIES 4

Barry Kelly
Moderator
That door is taking part in some sort of connection (Solid Element Operation?) - you can see the grip icon in your image.
Maybe that is why it can't save as a favourite?

Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni
Dear Martin,

Thank you very much for the report!

I looked in our database, and there was a similar case with saving a door as a Favorite. We found out that the door used a marker that was not found in the loaded libraries, thus Archicad failed to save the door as favorite. I'm wondering if that's the case here?

If not, I would like to ask for the file for further checking. Please let me know if you need a secure place to upload the file also!

Thank you very much!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Polar Bear
Contributor
Hello,

Thanks for the reply,
Yes a secure place would be good. The same happens with one of the window.

Thanks a lot.

Kind Regards
Martin
Archicad 25 - 5010
Macbook pro 13" /Big sur 11.4 + External 4K 27"

Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni
Dear Martin,

Thank you very much! I sent you a link in Private Message where you can upload the file directly to us for further investigation.

Please let me know when it is ready!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

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