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File Explorer Crashing due to BPN file

Mauricio Plazas
Participant

Hi Team,

 

Hope everyone is having an awesome time.

 

We have encountered an issue where the file explorer crashes when we go in to a folder that has a BPN file.

The first time it happened (in only one computer) the file was saved in the Desktop so we make it a company policy to never save a pln in the desktop, but the way to go will always be to save in a folder in the Documents folder. This happened maybe 6 months ago.

 

Lately the issue has aroused again and know it is happening with folders in the documents folder that contain a BPN file. This time is happening in 3 computers.

Has anyone found this particular issue?

Just to make it clear, we are in the process of moving from a local to a cloud server so quick design studies are saved in team members computers to facilitate transition.

Thanks in advance from Windows 10 user

 

Mauricio

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