Document & Visualize forum
cancel
Showing results for 
Search instead for 
Did you mean: 

AC25 stair shows in 3D window but not in section view

Scott Bulmer
Booster

Greetings, I am having an issue in AC25 V 4013 using Mac OS 10.15.7 with stairs.  I have tried the settings noted in a prior posted solution however nothing is working.  Basically the stair can be selected in section but is not visible.  It is visible in the 3D window.  It should be noted that it has also disappeared in plan view, however I reconstructed it and now it is visible again in plan & 3D views, just not in section.   Please see the attached screenshots.

Screen Shot 2021-11-14 at 7.59.46 AM.png

Screen Shot 2021-11-14 at 7.59.51 AM.png

Screen Shot 2021-11-14 at 8.03.42 AM.png

Screen Shot 2021-11-14 at 8.08.21 AM.png

AC25 v. 5005 w/ MEP, Cadimage, Twinmotion 2021 using AC from AC6.0, 2.7 GHz 12-Core Intel Xeon E5 (OS X 12.2.1 Monterey), AMD FirePro D700 6GB, SSD, Artlantis 2019, Adobe CC. Used AC on both platforms.
1 ACCEPTED SOLUTION

Solution

OK, I can see what the problem is.

The stair it self is set to show on all relevant reno filters.

 

BarryKelly_0-1636947988132.png

 

However the components of the stair (flight, landing, finishes) are set to show on only one particular filter.

 

BarryKelly_1-1636948077830.png

 

It seems you can't just change this option in the stair settings.

But open the Renovation palette.

Toggle the show on filter button on and off again and that seems to reset the filter for the sub elements.

 

BarryKelly_2-1636948551043.png

 

I am not sure how the stair and the sub-elements got different filter settings in the first place though.

 

Barry.

 

 


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

View solution in original post

12 REPLIES 12

Gerry Leonor
Expert

is there a white pen override in plan & section?
a white pen that's assigned to the cut pen, outline pen & perhaps the foreground & background fills?
sample below:

 

GerardLeonor_0-1636937932644.png

 

AC22 | Win10 | 64 bit | 16Gb RAM |Intel i7 8700 @ 3.20Ghz

come join our Discord server
https://discord.gg/XGHjyvutt8

Gerry Leonor
Expert

or here:

GerardLeonor_1-1636938080150.png

 

AC22 | Win10 | 64 bit | 16Gb RAM |Intel i7 8700 @ 3.20Ghz

come join our Discord server
https://discord.gg/XGHjyvutt8

Hi Gerard, thank you for responding.  I had checked those setting before and again now however that is not the issue.  The problem persists.  Also, the stair shows in the model plan view but not in the placed drawing or in the model section or elevation.  It does show in the 3D windows.

AC25 v. 5005 w/ MEP, Cadimage, Twinmotion 2021 using AC from AC6.0, 2.7 GHz 12-Core Intel Xeon E5 (OS X 12.2.1 Monterey), AMD FirePro D700 6GB, SSD, Artlantis 2019, Adobe CC. Used AC on both platforms.

If you cut a new section/elevation in a different position or direction, is the stair still invisible?

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Hey Barry, thank you.  A new section or elevation mark makes no difference.  Scott

AC25 v. 5005 w/ MEP, Cadimage, Twinmotion 2021 using AC from AC6.0, 2.7 GHz 12-Core Intel Xeon E5 (OS X 12.2.1 Monterey), AMD FirePro D700 6GB, SSD, Artlantis 2019, Adobe CC. Used AC on both platforms.

Just out of curiosity.

In 3D you can see the coloured surfaces of the stair.

What happens if you change your elevation to show coloured surfaces?

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Hi Barry, I changed the edge of the stair to Brass and projected an elevation showing the materials.  Problem persists.  And mentioned in my earlier email, the stair does not show in a placed drawing on a layout sheet.  For Gerard's comments, the graphic override is set to No Overrides.

Screen Shot 2021-11-14 at 6.22.18 PM.png

Screen Shot 2021-11-14 at 6.22.38 PM.png

  

AC25 v. 5005 w/ MEP, Cadimage, Twinmotion 2021 using AC from AC6.0, 2.7 GHz 12-Core Intel Xeon E5 (OS X 12.2.1 Monterey), AMD FirePro D700 6GB, SSD, Artlantis 2019, Adobe CC. Used AC on both platforms.

Clearly the stair seems to be there as it is masking the wall surface and seems to be casting a shadow.

 

Would it be possible to select your stair in plan?

Save Selection as a Module.

Zip the MOD file and then drag that zip file into your reply here.

Then I will be able to place your stair and see what it looks like for me.

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Thank you Barry.  Mod file attached.

AC25 v. 5005 w/ MEP, Cadimage, Twinmotion 2021 using AC from AC6.0, 2.7 GHz 12-Core Intel Xeon E5 (OS X 12.2.1 Monterey), AMD FirePro D700 6GB, SSD, Artlantis 2019, Adobe CC. Used AC on both platforms.

Solution

OK, I can see what the problem is.

The stair it self is set to show on all relevant reno filters.

 

BarryKelly_0-1636947988132.png

 

However the components of the stair (flight, landing, finishes) are set to show on only one particular filter.

 

BarryKelly_1-1636948077830.png

 

It seems you can't just change this option in the stair settings.

But open the Renovation palette.

Toggle the show on filter button on and off again and that seems to reset the filter for the sub elements.

 

BarryKelly_2-1636948551043.png

 

I am not sure how the stair and the sub-elements got different filter settings in the first place though.

 

Barry.

 

 


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Hey Barry, you nailed it.  Thank you so much for your knowledge and generosity in giving of your time.  Truly amazing trouble shooting skills~!~  The placed plan view/drawing is working correctly as well.    Scott

AC25 v. 5005 w/ MEP, Cadimage, Twinmotion 2021 using AC from AC6.0, 2.7 GHz 12-Core Intel Xeon E5 (OS X 12.2.1 Monterey), AMD FirePro D700 6GB, SSD, Artlantis 2019, Adobe CC. Used AC on both platforms.

Gerry Leonor
Expert

it's a bit of a stretch, but what about the Graphic Overrides?

is there something that changes the pens to white? maybe the stair was accidentally assigned to Existing & the a Graphic Override shows it as white and/or hidden?

also, is there only 1 stair in that exact location & not another exact copy that's exactly in the same location?

AC22 | Win10 | 64 bit | 16Gb RAM |Intel i7 8700 @ 3.20Ghz

come join our Discord server
https://discord.gg/XGHjyvutt8

Start a new conversation!

Labels

Still looking?

Browse more topics

Back to forum

See latest solutions

Accepted solutions

Start a new discussion!