I used to have a similar laptop and had no problems.
I would try starting in safe mode and then see if it runs.
Try updating video card drivers.
And although the desktop viewer can be installed separately, it is also installed when Archicad is installed - so maybe try re-installing Archicad.
Other than that I am out of ideas.
Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11