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Document & Visualize forum

Linked Markers losing their links

Ted Taylor
Contributor
I have been working on a project which for various and sundry reasons had to be broken into two files and then had to be published in two parts which did not correspond to how the files were separated.

Layouts were composed in both files and then required layouts were moved from one file into the other file, sheet indexes created and then published. Layouts associated with their home file retain all marker information. Layouts moved to another file do not. While source markers retained their information of Drawing ID (i.e. C11) and Layout ID (A-2.04), the linked markers did not and display (#DrgID)/(#LayID). The bad behavior is consistent for sections, details, elevations, etc.

I called the local Rep to see if I was missing anything and they suggested I send a query to Tech Support North America. I got a response to update everything in Drawing Manager, which did not do anything. I then sent two files to Tech Support which demonstrated the problem and I have not heard anything in over a week. I am now checking with the Forum to see if anyone else has experienced anything similar and even better, found a solution.

A work around is to publish the layouts from their original files and then manually move the files around to their proper sets, but it requires keeping dummy layouts in one of the files so that indexing works and generally adds another layer of complexity and possibility of things to screw up.
Ted Taylor
Atlanta, GA , USA
iMac (Retina 5K, 27", Late 2015)
3.3 GHz Intel Core i5 32GB
AMD Radeon R9 M395 2GB
OS10.14.2,
Latest Archicad 22
15 REPLIES 15

Anonymous
Not applicable
I don't think you can link an detail / section / elevation to an external view, which is what I believe is causing the issue.

Only resolution I can think of is keeping all detail / elevation / sections in the same file, but that may defeat the purpose of breaking the file up in the first place.

Takis
Enthusiast
Hi, I have the same problem also. Now I am working with Archicad 21.
I loose section link with Layout and the section is no longer recognized as a section.
I still can open the section, send to other layouts, work on the section but I can't link it with the marker on plan view.
This may happen at any time of the project, no specific situation.
It can be either one or more section that have this same problem.
I am suspecting that this was caused because I opened another file in Archicad 20 to copy-paste something from the Archicad-20 Layout, but I am not sure that this really caused the problem.
Anyway the problem is old and I have this issue as long as I remember since Archicad 17 and keeps going.
I have also talked with our Re-sellers in Greece and they are also working on it.
Kind regards,
Takis Apostolides

NCornia
Graphisoft
Graphisoft
Hi Ted,
Layouts associated with their home file retain all marker information. Layouts moved to another file do not. While source markers retained their information of Drawing ID (i.e. C11) and Layout ID (A-2.04), the linked markers did not and display (#DrgID)/(#LayID). The bad behavior is consistent for sections, details, elevations, etc.
In the case of linked files, the markers are a one-way street. There is no backward communication from the Layout file back to the source file. However, the linked markers will work to reference between layouts in the layout file. For example in the source file, you could have a floorplan view and a section view and the section marker is on the floorplan view. Place the floorplan and section views onto layouts in the Layout file and the Section marker will link to the section view in that layout book.

I hope this helps.

Best regards,
Nicholas Cornia
Technical Support Team - GRAPHISOFT North America
ARCHICAD on Twitter
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GRAPHISOFT Help Center

Takis
Enthusiast
Linked sections are something else and I am not referring to them.

I am not referring to linked sections.
I am trying to link my source section on plan view with a drawing on a Layout.
The link of the source section with the drawing on Layout cannot be achieved.
This is because something is wrong with the section, something destroys the section and it is not recognized as a section anymore. The marker acts like a section marker but it is not a section.
I can always send the file If someone wants to see the problem.


Thanks,
Takis.

NCornia
Graphisoft
Graphisoft
Hi Takis,

You mention your re-sellers are investigating it. This is the proper course in this type of matter.

It sounds like the problem is a bit random for you. When we submit these kinds of issues to our developers the most important thing we need is a way to reproduce the problem so that we can understand how it happens. If the problem happens at random, this is when things get much trickier to unravel the cause. So please continue the investigation with your reseller at this point since they will be the most direct path between you and the development team.

Best regards,
Nicholas Cornia
Technical Support Team - GRAPHISOFT North America
ARCHICAD on Twitter
Tutorials
GRAPHISOFT Help Center

Takis
Enthusiast
Hi again, after today's work I am facing again the same problem with sections-drawing Layout link and I know exactly where the problem is but the fact is that not all of the sections appear to have this specific problem.

The problem occurs when while a section is linked to a drawing in Layout Book, if you select that section drawing in Layout and hit delete on your keyboard, then the section marker automatically looses its connection with the drawing Layout and is impossible to link the section marker again to another drawing in Layout even if you have the same section view already in another Layout because no drawing is available anymore.

In this project, out of seven section markers two of them appear to have this problem.

Please if you could try the following procedure:
1 . Make some sections.
2 . In the Layout Book insert all the sections from views and link them with the drawings in Layouts.
2 .Delete all the sections and on floor plan that the link is gone.
3 . Insert in Layouts all the section views again and check in model plan view if they are all linked again.

I really would like to send you my file.
Just to mention that this file was created in an earlier version of Archicad 21 and it was opened and saved in Archicad 21.

Kind Regards
Takis

Takis
Enthusiast
I just made a new project from Archicad 21 original template file.

I have checked a lot of new sections and the problem with loosing its connection with the drawing in Layout did not occur.

I have also inserted the same (bad) section from my file where the problem appears, but again in this newly created project works fine.

So, the question is, what is happening with files which were created in older versions of Archicad and opened in the latest version?

For me it is very difficult to impossible to check.

I would be grateful if you could check this particular file.

Thanks.
Takis.

Anonymous
Not applicable
Hi,
I'm having the same problem with my AC21 file. When I set up Sections or Elevations and place them on a Layout, the original Marker on the plan is not recognising that they are there. I can turn on the Back Reference details on the Title marker of the Sections and Elevations on each Layout and it recognises that their Source Markers are coming from the plan view but the plan Marker will not update. In the Marker settings it says under reference "No drawing has been placed yet". This is very frustrating!

Ps. This is only happening with some Elevations and Sections not all and I cannot figure out any consistency that is making it occur.

Amy:

In the Section Settings > General > with Marker Reference to: choose the selected drawing and you will be able to browse the placed drawings on layouts which should update the reference.

You should add a Signature to your Profile (click the Profile button near the top of this page) with your ArchiCAD version and operating system (see mine for an example) for more accurate help in this forum.

David
David Maudlin / Architect

www.davidmaudlin.com

Digital Architecture

AC26 USA • iMac 27" 4.0GHz Quad-core i7 | 24 gb ram • MacBook Pro 2.8GHz | 16 gb ram • OSX10.15.7

Takis
Enthusiast
David hi, I'm sorry but this isn't working the way you are suggesting to solve the problem.
The problem is that we are not allowed to select any drawing to connect the section to, because they are inactive.
There was no response from Graphisoft yet to this problem.

The reason why this is happening is because of the migration of a file. The .pln files that were created in older versions occur the above problem. Even if someone deletes sections / elevations that were merged with a file and create new ones the problem will appear again and again.

Now when this is really happening? Well it happens if you send a merged "healthy" section on a Layout and then delete it. Automatically it looses connection and becomes unusable.

If someone would like to merge an old file to a newer version of Archicad 20 or 21, then he should make a copy of this project first, next delete all sections and elevations. After that create a new Archicad project and merge that file there. After that you may create there new sections and elevations as many as you like, send them to Layout, delete them, recreate them etc, no problem will appear ever again.
This is what I have experienced and how I got over this big and annoying issue.

Takis.

Anonymous
Not applicable
Having the same problem here with AC20. We have about 15 building sections with markers in plan, and 2 of them say that the "drawing has not been placed yet" even though it is a live (source) section shown in project map that has been placed on a drawing.

The theory that if you make a section, then place it on a layout, then delete it, ultimately causing this problem could be correct. We often due this because of one of the inherent flaws of Archicad:
You create a drawing and set a scale
You put it on the layout and it is too big or or too small
You go back to the drawing and change the scale
Archicad then scales that layout drawing from the origin, and not from the center of the view, causing it to move 200' off screen in a direction that you're unsure of

So the easiest thing to do is to put it on a layout and then delete it if the scale is wrong. Change the scale and then when placed back on the layout it zooms extents conveniently.

Still no luck on the source markers. We ended up placing a new, linked marker over the top of our source markers and linking them to the drawing in question.

JOTHOMAS
Participant

I am having this exact problem mentioned in the above comment, in AC25 and an almost new project.

 

The elevation markers on the plan are source markers and after being placed on a layout they do not update with the sheet and drawing number - instead they still say "this view has not yet been placed".

 

Maybe this is because they are clones and have smaller scale placements on different sheets such as a key or presentation payout earlier in the set?

 

To compound my frustration with this issue I now have a south and an east elevation marker that think they are both showing a link to the south elevation marker even though they are live source markers in their own right.

 

Placing a linked marker on top of source marker seems the way forward but this doesn't solve source markers with wires crossed linking and opening views of a different part of the building. Or starting all the elevation sheets again and hoping the glitch does not occur again.

 

 

Hello,

 

Thank you very much for the report and I am very sorry for the experience!

 

At the moment, we haven't received any similar report in our system about such an issue in Archicad 25. To better understand the situation, I'm wondering if it's possible to have the problematic file for a closer look? Please let me know if you will need a secure place to upload the file also.

 

Thank you very much, and I look forward to hearing from you!

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Hi Minh Nguyen,

 

Please provide a place to upload the file and instruction on how the file needs to be packaged. (It is currently around 550 MB.)

 

Thank you,

 

Jonathan Thomas

Hi Minh,

 

I have uploaded the file at the link provided.

 

Direction to the markers are on the Archicad layer on the 1st floor plan.

 

Thanks,

 

Jonathan M. Thomas

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