Twinmotion Direct link not working nor showing up

[simon_67]

Hello,

I'm having issues with the direct link between Archicad 24 and twinmotion 2021.1.4. I install the plugin and it even appears in Archicad when I look in "Window - Palette - Datasmith" but when I click on it nothing happens. 
I checked on my colleague's computer and it seems that she has more files installed than me altough we did the same installation process. I tried re installing both twinmotion and the plugin but nothing seems to work. Does someone have an answer to this ?

Thanks a lot!