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surface distortion

Dave Brach
Booster
Is there a way to fix this type of surface distortion in BIMx? (see attached images)
Dave Brach/architect
Salt Lake City USA
www.brachdesign.com
AC24 MBP OS Catalina 10.15.7
2.6 GHz 6core intel core i7 16 GB RAM
Radeon Pro 555X 4096 MB
Intel UHD Graphics 630 1536 MB
4 REPLIES 4

Dave Brach
Booster
OK dumb question but how do I upload a screenshots (png)?? I keep getting the message "the submitted form was invalid"
Dave Brach/architect
Salt Lake City USA
www.brachdesign.com
AC24 MBP OS Catalina 10.15.7
2.6 GHz 6core intel core i7 16 GB RAM
Radeon Pro 555X 4096 MB
Intel UHD Graphics 630 1536 MB

Barry Kelly
Moderator
Dave wrote:
OK dumb question but how do I upload a screenshots (png)?? I keep getting the message "the submitted form was invalid"

It seems some people are having trouble attaching images.
I did myself yesterday.
I had a message about updating cookies which I thought I accepted.
Then I could no longer attach images.

I use Firefox and also had a message that I had to update to a new version.
So I did and now all is back to normal.

Laszlo also had the same issue and he uses Chrome.
This was his solution....
The following steps fixed the issue for me on Chrome:

1. Log out of Archicad Talk.
2. In Chrome Settings, clear Cache data.
3. Exit Chrome.
4. Exit Chrome in Taskbar as well (may not be necessary step).
5. Restart Chrome.
6. Log in to Archicad Talk.

As for other browsers I would assume it would be a case of updating or clearing the cache as well.

See this post...

https://archicad-talk.graphisoft.com/viewtopic.php?f=16&t=72141


Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Dave Brach
Booster
took forever, but I am finally able to get these up. I cleared my cache in Firefox, and the tried dragging/dropping aobut 4 times with no luck. Finally when I did the "add files" (browse) option they loaded immediately
Dave Brach/architect
Salt Lake City USA
www.brachdesign.com
AC24 MBP OS Catalina 10.15.7
2.6 GHz 6core intel core i7 16 GB RAM
Radeon Pro 555X 4096 MB
Intel UHD Graphics 630 1536 MB

Nguyen Minh
Graphisoft Moderator
Graphisoft Moderator
Hello Dave,

Thank you very much for your report and I am very sorry about the issue!

To investigate further, could you share with us the file in PLA format so that we can recreate the BIMx in-house and investigate further? Please let me know if you need a secure place to upload the file also.

Looking forward to hearing from you!

Best regards,
Minh

P/s: in the future, if you encounter any problem with BIMx, please don't hesitate to contact us at bimx@graphisoft.com.

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

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