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Document & Visualize forum

text not showing up in pdf

Anonymous
Not applicable
We have been using an architectural font called TektonPro

We recently bought a new Macbook for the office and none of the text in this font was showing up on this computer

I can install the font on it but I am worried about when we send it to clients they wont have it

I found this thread

http://www.archicadwiki.com/Bugs/TextMissingInPDF

but the fix here is to embed all the font and I am not crazy about making the pdf sized even larger.
12 REPLIES 12

Anonymous
Not applicable
I thought the whole idea of a pdf was that anyone could open it on any machine and get the same intended image

Karl Ottenstein
Moderator
Font files are tiny - so embedding a font does not make any noticeable difference in file size.

Without embedding, you have to limit yourself to the relatively small set of fonts common to both Windows and Mac base OS installations.
One of the forum moderators   •   AC 26 USA and earlier   •   MacOS 11.6.8, iMac Pro

Anonymous
Not applicable
I went through the instructions in the wiki I linked and set the font value to (0) to embed it.

Now the text is visible but it is gibberish. It made the files around 15% larger.

Karl Ottenstein
Moderator
Since you are on 11 (according to your signature), Mo, you might still be using the Amyuni PDF printer to create your PDF output? If so, use the Amyuni setting for "embed fonts" and check "embed licensed fonts". The registry setting would not be needed in that case.

I haven't used AC on Windows since Amyuni days, so someone else will have to help with other ideas...

Cheers,
Karl
One of the forum moderators   •   AC 26 USA and earlier   •   MacOS 11.6.8, iMac Pro

Anonymous
Not applicable
I am actually on v15 I forgot to update my profile

Anonymous
Not applicable
None pf the available solutions have fixed this

Well I think I am going to give up on this and use a simple font that is on every computer the same (Ariel ?)

Although it does in my opinion fell like th pdf format has gotten far offtrack from what it was supposed to be a document that would open up a print the same every time so that there were not these formatting errors

Karl Ottenstein
Moderator
Windows users want to offer help here?

Sorry I can't help (being on Mac now), Mo ... but this isn't an issue for most users, who do use other fonts like you are. Have you phoned the GS US 800 number for tech support to see if they can help?

Cheers,
Karl
One of the forum moderators   •   AC 26 USA and earlier   •   MacOS 11.6.8, iMac Pro

Erika Epstein
Booster
I've seen problems with the tekton font in other offices. Try getting an updated version of the tekton font.

Better yet, switch to a font that plays nicer, like the one you mentioned.
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System

"Implementing Successful Building Information Modeling"

Barry Kelly
Moderator
Karl wrote:
Windows users want to offer help here?

Sorry I can't help (being on Mac now), Mo ... but this isn't an issue for most users, who do use other fonts like you are. Have you phoned the GS US 800 number for tech support to see if they can help?

Cheers,
Karl
Mo is on a Mac.
I seem to remember reading an old post about making sure fonts were installed correctly on a Mac - something about user fonts and system fonts being installed in separate locations.
The fonts need to be in the system folder not the user.
Sorry if I don't have the terminology correct but I am not a Mac user.

I found this post in a search which I think might be what I was thinking of.

http://archicad-talk.graphisoft.com/viewtopic.php?p=162449&highlight=font+mac+install#162449

Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Karl Ottenstein
Moderator
Barry wrote:
Mo is on a Mac.
I don't think so? The Wiki article that she said she followed is for a Windows registry hack... I thought she was only trying to Open the PDF on the new Macbook?

Installing fonts on machines in order to open PDF is not how PDF is intended... the fonts should be embedded in the PDF so that it appears the same on all machines... but maybe as Erika notes, it is an issue with the version of Tekton Pro. I, too, had some issues with a MrHand font years ago that wouldn't work on certain machines, even though embedded and a newer font version resolved that.

??

Cheers,
Karl
One of the forum moderators   •   AC 26 USA and earlier   •   MacOS 11.6.8, iMac Pro

Barry Kelly
Moderator
Karl wrote:
Barry wrote:
Mo is on a Mac.
I don't think so? The Wiki article that she said she followed is for a Windows registry hack... I thought she was only trying to Open the PDF on the new Macbook?
Mo wrote:
We recently bought a new Macbook for the office and none of the text in this font was showing up on this computer
Karl wrote:
... but maybe as Erika notes, it is an issue with the version of Tekton Pro. I, too, had some issues with a MrHand font years ago that wouldn't work on certain machines, even though embedded and a newer font version resolved that.
I too have had trouble with an old font not appearing in PDFs - or certain combinations of characters causing problems. Something to do with the way the character's spacing and the way they overlap (can't remember the exact technical term for it). I had the font resaved with a font editor and that solved the problem - I couldn't find a newer version of that particular font at the time.

Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Anonymous
Not applicable
I do not think a registry hack will solve the problem. It should be in the settings of the pdf writer.

Have you tried Adobe Acrobat (Writer)? There is a checkbox to embed the font into the document. In my experience so far it embeds every font perfectly as far as it is displayed correctly in the document.

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