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AC25 stair shows in 3D window but not in section view

Scott Bulmer
Booster

Greetings, I am having an issue in AC25 V 4013 using Mac OS 10.15.7 with stairs.  I have tried the settings noted in a prior posted solution however nothing is working.  Basically the stair can be selected in section but is not visible.  It is visible in the 3D window.  It should be noted that it has also disappeared in plan view, however I reconstructed it and now it is visible again in plan & 3D views, just not in section.   Please see the attached screenshots.

Screen Shot 2021-11-14 at 7.59.46 AM.png

Screen Shot 2021-11-14 at 7.59.51 AM.png

Screen Shot 2021-11-14 at 8.03.42 AM.png

Screen Shot 2021-11-14 at 8.08.21 AM.png

AC25 v. 5005 w/ MEP, Cadimage, Twinmotion 2021 using AC from AC6.0, 2.7 GHz 12-Core Intel Xeon E5 (OS X 12.2.1 Monterey), AMD FirePro D700 6GB, SSD, Artlantis 2019, Adobe CC. Used AC on both platforms.
13 REPLIES 13

Thank you Barry.  Mod file attached.

AC25 v. 5005 w/ MEP, Cadimage, Twinmotion 2021 using AC from AC6.0, 2.7 GHz 12-Core Intel Xeon E5 (OS X 12.2.1 Monterey), AMD FirePro D700 6GB, SSD, Artlantis 2019, Adobe CC. Used AC on both platforms.
Solution

OK, I can see what the problem is.

The stair it self is set to show on all relevant reno filters.

 

BarryKelly_0-1636947988132.png

 

However the components of the stair (flight, landing, finishes) are set to show on only one particular filter.

 

BarryKelly_1-1636948077830.png

 

It seems you can't just change this option in the stair settings.

But open the Renovation palette.

Toggle the show on filter button on and off again and that seems to reset the filter for the sub elements.

 

BarryKelly_2-1636948551043.png

 

I am not sure how the stair and the sub-elements got different filter settings in the first place though.

 

Barry.

 

 

One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Hey Barry, you nailed it.  Thank you so much for your knowledge and generosity in giving of your time.  Truly amazing trouble shooting skills~!~  The placed plan view/drawing is working correctly as well.    Scott

AC25 v. 5005 w/ MEP, Cadimage, Twinmotion 2021 using AC from AC6.0, 2.7 GHz 12-Core Intel Xeon E5 (OS X 12.2.1 Monterey), AMD FirePro D700 6GB, SSD, Artlantis 2019, Adobe CC. Used AC on both platforms.
Solution

I just had the same problem again and tried the solution I described before.

It didn't work.

But simply changing the renovation status did.

So select the stair, open the renovation palette, press a few buttons to change the renovation status, and then set back as you actually want it.

Or just change the renovation status of the stair (you can't change the tread or riser status) in the stair settings to something different and then change it back to the status you want.

 

BarryKelly_0-1699416210510.png

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

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