Edit Colour Palette Resolution Issues

[Jarrod Phillips]

Hi All,

We are experiencing issues where the resolution of my colleagues Edit Colour palette does not match the actual size of the palette. The palette appears very zoomed in and there is no way to extend the palette to match the resolution. He currently cannot create or edit pen colours because of this issue. Does anybody know if this can be fixed by deleting or re-settings something in the Registry Editor? I couldn't see anything that was obvious to me when poking around in the Attribute Manager and Attribute Manager Palette folders in the registry editor. Any assistance would be greatly appreciated!

Cheers,

Jarrod

[Lingwisyer]

Match the resolution of what? Scale wise, everything in your screenshot looks normal. Is the cursor not lining up with the actual interaction location? Maybe an issue with display scaling, which is known to have caused issues in the past?

[Barry Kelly · Accepted solution]

Is your colleague running Windows OS with a high resolution monitor?

If so, has he set the Windows scaling factor to be something other than 100%?

This can cause problems.

Odd figures like 150% and 175% can definitely cause problems.

Maybe 200% is better, but even that may cause problems.

Barry.

[Jarrod Phillips]

Hi Barry,

We tried changing the scaling factor to 100% (it was on 150%). This didn't seem to do a lot, appreciate the help though!

Also I now have an image of the issue:

Regards,

Jarrod

[Barry Kelly]

Although it is used by Archicad, that is a standard Windows operating system colour picker dialogue.

If it has nothing to do with the scaling factor, then I am not sure why it is enlarged in Archicad.

If you open something basic like Windows Paint and edit a colour, you will see the same dialogue.

Is that scaled as well?

Barry.

[Jarrod Phillips]

Hi Barry,

This did ultimately solve the problem, Archicad just needed a restart after re-setting the scale factor. Thanks again for your help!

Regards,

Jarrod

[Miha_M]

Just to be clear with what you want to do here - if I understand this correctly you want the palette on the left side match the one on the right side? The one on the left side is just a standard Windows Color Palette (named Edit Color: PenNr. or Edit Selected Colors if more are selected) with some pre-set basic colors (top-left side) and available spots for custom colors (bottom-left side), everything else is the color picker, it's result and the RGB color codes next to it.

This whole window is just for color assignment of each color square you have on the right Archicad Pens & Colors Interface.

To edit one pen color in Archicad you have to double-click on one of those colored squares (a pen number) and then this second window (windows color palette) opens up. Here you can modify the pen's color. For a custom pen color scheme you'd need to go through all the pens and assign each a custom color. You can also select more than one pen at once (using the shift or ctrl key) to adjust all picked colors or their Pen Weight.

[Jarrod Phillips]

Hi All,

To be clear, the imagine shown above is indicating the palette which is effected. It does not show the issue as I cannot reproduce the issue on my own machine. The issue is that the pen squares appear about 3 times the size and cannot fit into the standard resolution of the palette. I am after a way to reset the resolution of the palette. My assumption is that this might be achievable using the registry editor, however I may be wrong about this. I am open to other suggestions.

Regards,

Jarrod

[Miha_M]

Ok, then this is most likely a scaling problem as @Barry Kelly said. If and how this window resolution can be adjusted is beyond my abilities. But I've found some info about this Interface here: Color Dialog Box - Win32 apps | Microsoft Learn, maybe somebody else can find out how this can be adjusted so it fits the screen resolution.

[Miha_M]

I tried to recreate your problem with setting my scaling factor to something else then 100%. With any possible combination I get the windows color picker at a correct resolution (Windows 11). There have been some similar issues reported on Adobe apps here: Solved: Re: Color Picker in Premiere Pro selects the wrong... - Adobe Support Community - 11722098

Based on what I've read there I would suggest that you update the graphic drivers, set your scale to 100%, restart your computer. If you have a NVIDIA GPU then set driver setting for "3D Settings/Adjust image settings with preview" to "Let the 3D application decide" or something similar (I don't use that GPU on current computer). If you are using a dual screen setup after the restart move Archicad to main monitor and try again.